Customer Care Administrator
Telford
Permanent
Competitive Salary
Monday Friday 8:30am 5pm
This is an excellent opportunity for an experienced Customer Services Coordinator to join a well-established and growing organisation based in Telford on a permanent basis. The customer service Coordinator will have direct contact with clients on a daily basis, ensuring their orders are processed accurately and raising the internal paperwork to pass to manufacturing and logistics.
Responsibilities and duties will include, but not limited to:
* Process all orders from one key account.
* Liaise with suppliers to arrange production of goods in the required timeframe.
* Raise purchase orders to cover material requirements.
* Checking of supplier order confirmation to ensure accuracy.
* Daily monitoring of capacity dashboard
* Maintain records of proof of delivery
* Dealing with technical queries
* Managing aftersales process
* Assist existing Customer Service team to include processing of orders, calls to customers and general admin tasks.
Skills an...