Linsco are currently recruiting for a resident liaison officer to start work in Cheltenham.
You will be responsible for maintaining clear communication, addressing resident's concerns, and ensuring minimal disruption to their daily lives during the construction process. This role requires excellent interpersonal skills, strong organisational abilities, and a customer-focused mindset.
Resident Communication:
* Act as the primary point of contact for residents, addressing their questions, concerns, and feedback promptly and professionally.
* Provide residents with clear and timely information about the construction schedule, planned works, and any potential disruptions.
Information Distribution:
* Prepare and distribute newsletters, notices, and other communication materials to keep residents informed about project progress and any changes.
* Organise and attend resident meetings to discuss project updates and gather feedback.
Issue Resolution:
* Address and resolve any complaints or issues raised by residents, working with the construction team to find solutions and minimise inconvenience.
* Maintain a log of all resident communications, issues, and resolutions for reference and reporting.
Site Visits:
1. Conduct regular site visits to monitor the impact of construction activi...