Arden White Recruitment are pleased to be working with Salisbury Audi, part of Heritage Automotive. Heritage represents a brand thats driven by progress and innovation. Fuelled by passion and powered by cutting-edge technology, we deliver an exceptional customer experienceevery time. Join a passionate and knowledgeable team, at a site that upholds the high standards expected of Audi, offering expert advice, vehicle servicing, and access tothe latest models and innovations in automotive technology.
The Role
As a Senior Service Advisor, youll be a key point of contact for our customers, ensuring every interaction is handled with professionalism, efficiency, and care. Youll lead by example, helping to drive service profitability through expert communication, accurate documentation, and a proactive approach to upselling additional products and services. Supporting the Aftersales Manager, youll also play an important role in mentoring and motivating the service team to meet departmental targets and maintain high standards across all touchpoints. Working closely with the workshop, parts, and sales teams, youll ensure smooth internal processes and deliver an exceptional end-to-end customer experience.
About You
To be considered for this role you must have a proven background in an aftersales department at (ideally) a franchisecar dealership.
Were looking...