Customer Care - Full time, Flexible Availability, Peterlee
Job Details
* Client: Not specified
* Location: Peterlee
* Job Category: Customer Service
* EU work permit required: Yes
Job Reference:
48873a95bd77
Job Views:
4
Posted:
29.04.2025
Expiry Date:
13.06.2025
Job Description:
Overview
McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community, and Family. We live by our values every day and are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities open to all.
As a Customer Care Assistant, you'll be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operation in customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in dining areas and toilets, and creating a warm, welcoming atmosphere. It's essential to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
Working in a fast-paced, high-energy environment, we seek someone with a genuine smile and the ability to connect with customers, making them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. The ability to sustain high energy levels while working efficiently and productively is crucial. Benefits include holiday pay, service awards, meal allowances, employee discounts from top high-street and online brands, and more.
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