COMMUNITY ENGAGEMENT COORDINATOR
SALARY: £26,597 (Pro‑ra)
REPORTING TO: Head of Programme
CONTRACT: Full‑time (37.5h) – Fixed‑term until March 2027
DEADLINE: Friday 15th May 2026
ABOUT THE ROLE
Elevate is a 4‑week personal development programme (PDP) for 16‑21‑year‑olds who are not currently in education, training or employment, or who have experienced crime, anti‑social behaviour or other barriers. After completing the programme participants receive 3 months of mentoring support, career advice and employment assistance. Through the Nottingham Forest Community Trust (NFCT) and its partners, participants develop strengths, resilience and skills, focusing on future work, education and community engagement.
The role-holder will enrol participants, design and deliver the Elevate Personal Development Plan, and coordinate the programme end‑to‑end across NFCT and its partners.
DUTIES & RESPONSIBILITIES
1. Take responsibility for participant recruitment and enrolment onto the programme.
2. Coordinate referral processes for young people into and out of the mentoring programme, working with key partners and organisations.
3. Design the Personal Development Plan and mentoring aspect of the Elevate programme.
4. Coordinate all planning, delivery and evaluation of the Elevate programme within NFCT.
5. Collate evidence, insights and data for internal reporting and for stakeholders including funding providers.
6. Assume line‑management responsibilities, including absence, performance and learning & development, for the Elevate delivery team.
7. Manage performance of the Elevate delivery team.
8. Work with colleagues and partners to ensure all programme KPIs are met.
9. Ensure continuous improvement across the programme and its delivery team.
10. Collaborate with NFCT’s internal teams to plan, grow, develop and ensure programme success.
11. Support other Trust programmes where appropriate.
12. Uphold Trust policies, maintain professional boundaries, meet safeguarding standards and report concerns in accordance with procedure.
13. Act as a positive role model for NFCT at all times and champion its programmes and impact.
SKILLS & COMPETENCIES
Essential
* Qualified to Level 2 in Mentoring or equivalent.
* Experience working with vulnerable young people, ideally in a mentoring context, with proven ability to enhance outcomes.
* Excellent interpersonal and communication skills, including the ability to adapt communication, remain sensitive and considerate to all individuals.
* Highly organised, able to proactively plan, balance time and priorities, and coordinate multiple aspects of a project/programme.
* Knowledge of safeguarding practice and working with young people.
* Application of trauma‑informed and inclusive practice.
* IT literate and proficient in Microsoft Office.
* Ability to proactively form positive working relationships with partners and stakeholders.
* Working knowledge of basic data collation, reporting and analysis techniques.
Desirable
* Knowledge of local services for young people.
* Knowledge of local socioeconomic challenges, including those affecting young people.
* Proven track record of designing learning/mentoring programmes, such as a PDP, to reduce barriers to education, training and employment for young people.
PERSONAL PROFILE
You will be highly organised, sensitive, responsible and committed, passionate about supporting young people to overcome barriers and achieve positive outcomes in education, training, employment and community participation. With prior mentoring experience, you will create learning experiences aligned with programme objectives, partner effectively with organisations, and deliver a successful community‑oriented mentoring programme. You will understand the challenges faced by young people and translate this understanding into daily work. You should be resilient, organisational, and ready for a unique opportunity to coordinate a targeted mentoring programme through a Premier League football club charity.
ADDITIONAL REQUIREMENTS
1. Completion of NFCT DBS & vetting checks including right‑to‑work and reference checks.
2. Completion of all role‑specific NFCT mandatory safeguarding training.
3. Willingness to work unsociable hours, including evenings, weekends and public holidays where required.
4. Ability to travel to sites around Nottingham and Nottinghamshire when required.
5. Represent Nottingham Forest Community Trust professionally, in line with its values, with respect to attitude, work ethic, personal presentation and conduct.
EQUAL OPPORTUNITIES
Nottingham Forest Community Trust is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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