Overview
Responsibility for the coordination of policies, procedures, and business standards to ensure compliance with the financial regulator, commercial agreements, i.e., principal insurers’ delegated authority arrangements, legislation, and business model/framework.
Main Duties
* Ownership of the delegated underwriting agreements and joint ownership with the Claims Manager of the delegated claims handling agreements, liaising as necessary with principal insurers in the negotiation and renewal of such agreements
* Monitor and advise the Business on all relevant legislative and compliance developments impacting the Business
* Regularly review all regulatory and statutory materials relevant to the Business
* Update the Business with all appropriate regulations and legislation promptly
* Investigate compliance risks and issues and provide feedback as necessary
* Provide compliance advice, guidance, and support, assist in seeking resolution of compliance issues, including any new regulatory initiatives, and provide education and training to the Business as necessary
* Ensure that procedure manuals and policies are kept up to date and accurate, and they reflect the current regulatory and legislative requirements
* Respond to ad hoc queries, working with business managers to assist in delivering regulatory compliance, monitoring compliance, and general administration
* Create an audit framework that is suitable for the Business and undertake monitoring reviews, ensuring that suitable solutions are implemented to address gaps or weaknesses identified
* Be the liaison point for external audits/reviews, monitoring agreed remedial actions following such reviews, and reporting progress
* Assist with the assessment of adequacy of internal processes, procedures, and systems to ensure compliance with regulation and legislation, and record keeping to better evidence compliance.
* Provide compliance advice on the design and structure of products, services, and procedures
* Assist in the handling of all complaints, ensuring all ‘lessons learnt’ are actioned; providing regular and ad hoc reports
* Liaise with Insurers on all matters of compliance and individual authorities and facilitate the implementation of any changes required in accordance with business protocols.
* Maintain close working relationships with the operational teams to ensure that suitable compliance support is provided in order to optimise Business activity.
Additional Duties
* Represent the Company brand professionally and appropriately in all situations.
* Assist in the achievement of the overall business goals, whilst upholding the values of the Company
* Provide input and participation in project-related work and product development.
* Maintain a commercial and market awareness to enhance personal knowledge
Knowledge - Skills and Experience
* 5 years + in a compliance, audit, insurance, or similar financial services role
* Relevant qualification, e.g., ACII or ICA, or progress towards (desirable)
* Working knowledge of the FCA Handbook, the Financial Services and Markets Act, and other relevant legislation/regulations (IDD, GDPR, SMCR, etc.)
* Familiarity with compliance monitoring systems and methodology
* High intelligence and initiative, capable of lateral thinking
* Excellent organisational, analytical and research skills
* Independent, confident, and able to liaise and communicate with staff and clients at all levels
* Strong interpersonal skills
* Knowledge and/or experience in drafting service level agreements and delegated underwriting authorities (desirable)
* Committed to quality
* Ability to work under pressure and to deadlines
* Competent user of Microsoft Office packages
These duties are non-exhaustive, and the role is subject to review in conjunction with the post holder and according to future changes and development in the company.
Company Description
Legal & Contingency is a leading provider of insurance solutions in the UK for property and estates. The MGA and Lloyd's of London Coverholder has a team of expert senior underwriters with exceptional knowledge of standard and complex risks. Our products, including conveyancing insurance and bespoke legal indemnities, offer comprehensive cover for common title defects and risks for both residential and commercial properties. Legal & Contingency also has a trust & probate division, offering significant benefits to the administration of trusts and estates.