Job Description We’re working with a well-established business based in Desborough that is looking to add a Customer Service Administrator to its growing team. This is an excellent opportunity for someone who enjoys variety in their day, takes pride in delivering exceptional customer service, and is looking to join a supportive company that genuinely values its employees and offers long-term career progression. This is a varied and fast-paced position where no two days are the same. You’ll become a key point of contact for customers, handling a wide range of enquiries and supporting the smooth running of day-to-day operations. Responsibilities include: Delivering exceptional customer service via phone and email Processing orders and preparing quotes Resolving customer queries and troubleshooting issues Liaising with internal teams including sales, finance, and marketing Managing multiple priorities in a busy environment We’re looking for someone who: Has excellent communication skills Enjoys helping customers and solving problems Is organised, proactive, and detail-oriented Can manage multiple tasks effectively Works well both independently and as part of a team Has good Microsoft Office skills Previous experience within customer service, administration, sales support, CRM systems, or stock management systems would be advantageous, but full training will be provided for the right person. Ideal for someone looking to build a long-term career within a stable and growing business with a friendly, team-focused culture. What’s on offer: Competitive salary up to £27k Bonus scheme Private medical insurance Company pension Subsidised gym membership On-site parking 20 days holiday bank holidays Christmas shutdown Supportive training environment with genuine progression opportunities If interested, please apply here or call Kim to discuss further.