Job Description Exp level – 10 yrs · Requirements gathering ,Business process analysis and documentation · Collaborate with product owners and development teams in an Agile environment to define and refine user stories. · With Salesforce Field Service (FSL) experience – at least 1 to 2 yrs exp · Familiar with Agile development methodologies (Scrum, Kanban) · Participate in daily stand-ups, sprint planning, retrospectives, and backlog grooming sessions. · Ensure business requirements are clearly translated into functional specifications within Agile delivery frameworks. · Support iterative delivery by continuously gathering feedback and refining requirements. · Testing and UAT support