Overview
CHD Living is seeking a dynamic and compassionate Registered Manager to lead Kingston Rehabilitation Centre, a specialist rehabilitation service for individuals with complex neurological, physical, and long-term conditions.
Responsibilities
* Provide 24-hour management and oversight of the Centre.
* Ensure compliance with CQC Fundamental Standards and regulatory frameworks.
* Oversee recruitment, training, supervision, and development of nursing and care teams.
* Lead on audits, governance, quality improvement and performance reviews.
* Manage care pathways, risk assessments, care planning and outcomes for patients.
* Maintain effective communication with patients, families, MDTs and external agencies.
* Lead marketing initiatives and promote a positive, professional image of the service.
* Oversee budgets, staffing levels, health & safety, and operational efficiency.
* Act as safeguarding lead, complaint handler, and liaison with external regulators (e.g. CCG, QA, Social Services, CQC).
Job Description / Responsibilities
Job responsibilities: You will be responsible for the 24-hour management of the Centre for the purpose of the Health and Social Care Act 2008 and subsequent updates together with the Policies and Procedures set by the Company. You will be required to split your time between direct care (ensuring effective objectives and outcomes are being achieved) and completion of the required paperwork related to compliance/clinical governance objectives to ensure the highest standard of care as required under CQC Fundamental Standards of Quality and Safety.
Overall Objectives
* Assesses patients, plans, implements and reviews personalised clinical care pathway programmes including therapeutic needs, advice and support to patients and their families and maintains all associated records.
* Oversees the management and supervision of staff, including recruitment & selection.
* Implements correct policies, procedures, working practices and reviews as necessary in conjunction with the Regional Manager and other professionals supporting the service.
* Has a clear understanding of the regulated activities and nursing outcomes to be achieved based on the Fundamental Standards of Quality & Safety (as per the revised KLOEs 2017).
* Manages quality audits and ensures required reports are provided as per Company policy.
Responsibilities Include
* Ensure the service meets all CQC fundamental standards and maintains compliance with Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
* Implement clear governance systems to monitor quality, safety, and clinical effectiveness.
* Lead by example, promoting a positive, transparent, and inclusive culture that upholds dignity, respect, and person-centred care.
* Maintain effective communication with stakeholders, including commissioners, families, multidisciplinary teams, and regulators.
* Ensure delivery of high-quality neurorehabilitation programmes tailored to individual patient goals and clinical needs.
* Oversee clinical governance frameworks, including audits, incident reporting, and learning from complaints or near misses.
* Implement evidence-based practice in collaboration with physiotherapists, occupational therapists, speech and language therapists, psychologists, and nursing teams.
Person Specification
Essential
* Significant experience in health or social care leadership, ideally within a specialist or rehabilitation setting.
* Strong working knowledge of CQC regulations, clinical governance, and managing regulated services.
* Experience overseeing multi-disciplinary teams, including clinical staff (nurses, therapists, etc.).
* A clinical qualification or NMC registration is desirable but not essential.
* Excellent leadership, communication, and organisational skills.
* Proven experience in a Registered Manager, Therapy Manager or Clinical Lead role within a complex care, neuro-rehab, or elderly care setting.
* Strong understanding of CQC regulations, KLOEs, safeguarding, and governance frameworks.
* Excellent people management, leadership, and mentoring skills.
* Sound knowledge of clinical risk, quality audits, and compliance reporting.
* A caring, empathetic approach with a focus on continuous improvement and patient wellbeing.
Desirable
* Level 5 Diploma in Leadership and Management for Adult Care
* Registration with NMC
Compliance
* Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a DBS disclosure.
* UK Registration: Applicants must have current UK professional registration.
Details
* Date posted: 23 October 2025
* Pay scheme: Other
* Salary: Depending on experience
* Contract: Permanent
* Working pattern: Full-time
* Reference number: L0094-25-0005
* Job locations: Kingston Rehabilitation Centre, 36 Beaufort Road, Kingston Upon Thames, Surrey, KT1 2TQ
Employer
Employer: Bagshot Rehab Centre Limited
Address: Kingston Rehabilitation Centre, 36 Beaufort Road, Kingston Upon Thames, Surrey, KT1 2TQ
Employer's website: https://www.chdliving.co.uk/
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