Technical Sales Manager
HVAC Industry
Location: Crawley
Reporting To: Managing Director
Salary: £55,000
Company: A leading HVAC Distributor who are a prominent player in the HVAC sector are seeking a Technical Sales Manager to provide expert support across nationwide branches and sales operations. This role is essential to ensuring technical excellence in customer solutions, product selection, pricing support, and post-sales service.
You’ll play a crucial role in driving product knowledge across the business, coaching sales and operational teams, and serving as the go-to expert for all HVAC technical matters. Working closely with senior leadership, your input will directly influence commercial strategy and customer satisfaction.
Key Responsibilities
Technical Support & Product Expertise
Act as the primary technical resource for our sales and branch management teams
Deliver structured and ad hoc product training to internal teams
Support strategic decision-making around product development and innovation
Stay current with market and product trends to assess opportunities and risks
Respond to complex technical queries from customers and colleagues
Assist with pricing and quoting when technical input is required Aftersales Excellence
Ensure exceptional post-sales customer experience through technical support and follow-up
Manage escalated technical queries to resolution
Maintain accurate records of aftersales activity and customer feedback
Build strong, lasting relationships with clients and partners What We're Looking For
Essential Experience & Skills
Deep product knowledge in HVAC systems, including control systems and wiring
Experience mentoring or training team members
Background in commercial operations within wholesale, supply chain, or logistics
Commercially aware with strong communication and stakeholder engagement skills
Effective at managing multiple priorities under pressure
Strong IT literacy and numeracy skills
Full UK driving licence required Desirable Attributes
Degree-level education
Experience designing and delivering technical training in a commercial environment You’ll Work With...
Internally: Sales, branch teams, operations, distribution, finance, and senior management across the wider group
Externally: Suppliers, consultants, industry bodies, and service providers
This is a fantastic opportunity for an experienced HVAC professional ready to shape and influence technical standards, training, and customer experience across a well-established and growing business.
Ready to bring your technical expertise to a dynamic role? Apply now.
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