TP ICAP Group Services Ltd is looking for a Service Desk Analyst in Belfast City. This role involves being the primary contact for internal users seeking technical assistance, ensuring prompt resolutions via a ticketing system through phone, chat, or email.
The ideal candidate should have a degree in Computer Science or relevant experience in a Service Desk role, with familiarity in IT Service Management tools and clear communication skills. Knowledge of generative AI and experience in investment banking are preferred.
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