Field Service Engineer - Gluing Systems
Are you an experienced Field Service Engineer, ideally working in the North of England? Are you looking to work for leading provider of adhesive applications to the packaging industry? This role could be for you!
BASIC SALARY: £40,000 - £45,000
BENEFITS
* Overtime
* Company Car
* Pension
* Mobile & Laptop
* 24 Days Holiday
LOCATION
North of England
COMMUTABLE LOCATIONS
Manchester, Leeds, Hull, Sheffield, Liverpool, Newcastle, Preston, Middlesbrough
JOB DESCRIPTION
This role will require you to cover North of England, Scotland and occasionally Ireland and is a classic Field Service Engineer role reporting to the Customer Care Manager, involving repair, refurbishment, install and commissioning of machinery.
You will be staying away from home, 2 days per week on average, with very occasional weekend work and overtime paid door to door.
KEY RESPONSIBILITIES
* Carry out field installations, preventative maintenance, equipment health checks and repairs across the broad range of our products.
* Investigate, diagnose, and rectify any customer equipment faults in a timely manner.
* Ensure continual accuracy of data entered into the service management system.
* Identify opportunities for minor repairs and highlight these to the clients as recommendations.
* Provide technical support and operator training.
* Be able to provide feedback so that you can maintain good customer relations and improve product design.
* Raise complaints where necessary and feedback sales opportunities
PERSON SPECIFICATION
* You will be a qualified and experienced Field Service Engineer
* Any knowledge of gluing systems would be of interest
* Ideally, you will have knowledge of the packaging industry, particularly corrugated or folded cartons
* Ideally, time served or qualified to a minimum of ONC level in Mechanical or Electrical Engineering
* Calm under pressure
* Excellent planning and organisational skills
* Self-motivated, ambitious, entrepreneurial and excellent team player skills.
THE COMPANY
We are a leading provider of adhesive applications to the packaging industry in the form of cold and hot melt systems and understand quality and precision as a development and manufacturing principle and gold standard service as part of our products.
PROSPECTS
There is potential for career development within the business, subject to performance. Where possible, we have an active policy of promotion from within and firmly believe in the development of all personnel
INTERESTED?
Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.
Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct.
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