You will lead, monitor, support and motivate the Visitor Services Team in providing the highest possible visitor service experience for visitors to Bletchley Park., Bletchley Park Trust is committed to, and values the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We acknowledge and value the benefits of a diverse workforce and welcome applications from people of all backgrounds and are committed to ensuring that our recruitment process is transparent, fair and as inclusive as possible for all applicants.
Reporting to the Visitor Services and Retail Manager, you will have demonstratable experience of leading and motivating others and be comfortable assisting with day-to-day operations. You will be reliable, confident, be able to self-motivate and work under your own initiative; and have the ability to deal with queries and complaints calmly and efficiently., Candidates with the relevant experience or job title of: Retail Supervisor, Senior Retail Assistant, Admissions Supervisor, Retail Customer Service, Customer Service Assistant, Retail Services, Gift Shop Assistant, Retail Assistant, Customer Care, Customer Service, may also be considered for this role.
This is for a full-time position, working 10 days out of 14 on a rolling 2-week basis, including alternate weekends and leave cover as needed. Normal hours of work will be 9.00 - 17.00 / 9.45 - 17.45 on a rolling basis. Overtime may be required to cover the needs of the business. Based on site at Bletchley Park, Milton Keynes (MK3 6EB) You will receive an annual salary of £26,500, rising to £27,846 after successful probationary period, depending on experience, and 33 days annual leave per year (including statutory holidays).
Benefits
* Access to our BUPA Cash Plan and Employee Assistance Scheme
* Six complimentary entry passes per year (after six months service)
* A day's leave to celebrate your birthday (after twelve months service)
* Staff and Volunteer social and wellbeing events
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