Overview
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A great opportunity has arisen to join our busy Outpatient Department at our King George Hospital site. The eRS System Lead is primarily responsible for the e-RS system and its function for BHRUT. The post holder will ensure the e-RS system provides an effective and safe platform for the use of e-Referral into the trust, and clinical advice. Alongside this, the post holder will ensure all risks associated with the system are robustly managed and mitigated for.
The post holder will line manage the e-RS Coordinators, and work collaboratively with clinical staff, support teams, and management across the Trust to ensure the e-RS system functions efficiently. A key aspect of the role involves fostering and enhancing communication channels among these groups. This position plays a vital role in supporting the Trust’s ongoing implementation and development of the ERS system, in addition to supporting with the implementation of the Trust\'s Electronic Patient Record in November 2025. The post is full time; 37.5 hours per week, Monday to Friday.
Main duties of the job
The post holder will be responsible for the line management of the e-RS Co-ordinators and ensure effective and efficient daily operation and maintenance of the ERS booking system. The ERS booking system is a national initiative that commits to the NHS to deliver services that offer increasing choice and the opportunity for patients to book their first Outpatient appointment with the provider of their choice.
The post holder will liaise with all professional and support staff, clinicians, and management teams to ensure an efficient function of the e-RS system across the trust. The post holder will be required to promote and develop effective channels of communication between these groups. This post supports the Trusts commitment to continued implementation and development of the ERS booking system.
Working for our organisation
We’re an organisation that is getting better and better and our improvements are driven by a determination to deliver care we’re proud of and our patients are happy with. We’re no longer in special measures; we’ve opened two new theatres at our Elective Surgical Hub in King George Hospital (KGH); and, in recognition of our progress, we’ve been shortlisted for Trust of the Year at the Health Service Journal Awards.
We operate from two main sites – KGH in Goodmayes and Queen’s Hospital in Romford. We have two busy emergency departments with more than 330,000 people visiting them last year. We’re campaigning to secure the £35m we need to transform the A&E at Queen’s and get rid of corridor care.
These CDCs are open 12 hours a day, 7 days a week and are providing an extra 94,000 scans a year.
The majority of our 8,000 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We’re proud to be a London Living Wage employer.
We’re looking forward to introducing an electronic patient record that will be transformative for our staff and beneficial for our patients.
Detailed job description and main responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Paul Awosika, Recruitment Advisor, on 01708 435000 ext. 5989
Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Person specification
Education/ Qualifications
* Educated to Degree level or equivalent experience.
* Knowledge of administrative and organisational policies and procedures acquired through training or equivalent experience.
Skills/ Abilities
* Knowledge of the national e-RS system.
Experience/ Knowledge
* Minimum of 2 years NHS experience.
* Knowledge or patient referral to treatment times; experience of monitoring pathways.
* Experience of the eRS booking system.
* Experience of training staff.
* Experience of establishing and monitoring services.
Ensuring people settle in and feel part of our Trust straight away is one of our top priorities. We hold two corporate welcome events each month and, if successful, you will start on one of these days so we can provide you with a seamless and welcoming introduction to our Trust.
We believe that providing the highest quality of care, is about having the best people, inspired and supported by the best leaders, and backed by the best training and career development opportunities. Our vision is to provide outstanding healthcare to our community, delivered with pride. It is driven by our PRIDE values and behaviours which were developed together with our staff.
Barking Havering and Redbridge University Hospital NHS Trust is committed to Safeguarding Children and Adults at Risk and expects all staff and volunteers to share this commitment. Safeguarding and promoting the welfare of children, young people and adults is central to the care provided by our Trust and the post holder must be aware of their responsibilities and work in line with our Trust\'s Safeguarding Adult and Children Procedures.
All salaries are inclusive of standard allowances e.g. High Cost Area for staff on Agenda for Change contracts.
To create an inclusive and diverse workplace, we will work with you to get the best experience, so that you can provide outstanding care for our local community. We are happy to have an open discussion on part-time hours and flexible working and will consider your requirements if our service is able to accommodate. Please have discussion with the recruiting manager about your flexibility requirements.
All correspondence regarding this application will be by e-mail, please check as some emails may fall into your junk folder.
Please ensure that the references are from your most recent employer and one of these must be your direct Line Manager or Supervisor. Additionally, ensure that any gaps in your employment history are clearly indicated. Please ensure business/organisation email addresses are provided for all referees.
Barking, Havering, and Redbridge University Hospitals NHS Trust (BHRUT) uses TrustID identification technology to verify essential documents, such as passports and driving licenses. All new employees will be expected to have their original documents verified through TrustID.
In line with UKVI guidelines BHRUT is unable to provide a Certificate of Sponsorship for Band 2 or Band 3 positions.
We may close vacancies prior to the advertised closing date once a sufficient number of applications have been received and to support with streamlining the recruitment process.
Unfortunately due to the large number of applications that the Trust receives for some posts, it is not possible to reply to every unsuccessful application.
If you have not received a response within 3 weeks of the closing date of an advert, please assume that your application has been unsuccessful.
Trust buildings and grounds became fully Smoke Free on National No Smoking Day 11th March 2015. The Trust expects all staff to promote healthy living and to set good examples in their own behaviour. Those not ready to quit smoking must remain smoke free during working hours, and will not be able to smoke in Trust uniform, in Trust grounds including car parks, while driving on Trust business or take smoking breaks. Second hand smoke causes heart and lung disease, and is harmful to young children. However, disposable or rechargeable e-cigarettes ("vaping") may be used outside hospital buildings.
We are an equal opportunity employer welcoming applications from all sections of the community and welcomes applications from people wishing to job-share, either with or without a partner. Applicants who consider themselves to have a disability (as defined by the Equality Act 2010) will be shortlisted for interview if they meet the essential criteria. We also operate strict screening procedures for posts with access to vulnerable adults and children.
Employer certification / accreditation badges
Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
There’s never been a better time to join the team. Apply online now.
We have a wide range of flexible, temporary and part-time opportunities.
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