The Opportunity
As a Housekeeping Team Member, you will play an important role in creating a clean, comfortable and welcoming environment for our guests. Your work behind the scenes will directly shape how guests feel during their stay, helping them relax, feel cared for and truly at home.
You will be responsible for cleaning and maintaining guest rooms and public areas to agreed standards, ensuring each space is presented with care and attention to detail. By working calmly, efficiently and consistently within set timeframes, you will help maintain the high standards our guests expect and trust.
Key Responsibilities
1. Clean and service guest bedrooms and public areas to company standards within allocated timeframes
2. Follow agreed cleaning and presentation standards for all room categories
3. Report any damages, maintenance issues or breakages promptly to ensure repairs can be carried out
4. Maintain cleanliness and organisation in linen rooms, cupboards and working areas
5. Return all cleaning equipment to designated storerooms at the end of each shift
6. Work safely and responsibly, following hygiene and health & safety guidelines
7. Contribute positively to the team by working cooperatively and reliably
Benefits
8. Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
9. Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
10. Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
11. Refer a friend scheme from £500 to £1000 per referral.
12. Hospital Plan.
13. Online Health Portal.
14. Eye Care.
15. Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
16. Pension Scheme.
17. Free meals on duty.
18. Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
Who Is This Role For?
This role is ideal for someone who:
19. Takes pride in creating clean, comfortable and well‑presented spaces
20. Enjoys practical, hands‑on work and being part of a team
21. Pays close attention to detail and follows standards consistently
22. Feels comfortable working to routines and timeframes
23. Is reliable, responsible and understands the importance of their role
24. Values contributing to a calm, welcoming environment for guests and colleagues
Whether you already have housekeeping experience or are new to hospitality, if you enjoy seeing the results of your work and knowing it makes a real difference to others, this Housekeeping Team Member role could be a great fit.
Hotel
Situated in the heart of Milton Keynes’ business and shopping district, the hotel is a short walk from Milton Keynes Central Station, which offers direct trains to London. London Luton Airport (LTN) is also conveniently just a 30-minute drive away.
For business travelers, the hotel’s proximity to companies like Argos and Santander is ideal, and the 9 flexible conference rooms in the Academy conference center can accommodate up to 100 delegates. Families can enjoy a visit to the nearby Bletchley Park, the former British WWII codebreaking center, just a 10-minute drive away.
Shopping enthusiasts will appreciate the nearby Intu Milton Keynes Shopping Center mall, which offers a variety of high-street shops. For those seeking adventure, the indoor Snozone provides an opportunity to try skiing
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.