Thorn Baker Industrial Recruitment are looking for a Account Manager to work directly for one its clients based in Leicester.
They are a successful packaging business and this is a permanent position
The Job:
This is an Internal Account Manager role with no sales involved
* You will be responsible for coordinating customer orders and maintain customer relationships via telephone, emails and face to face meetings
* You will be working between the main office, the design department and their customers.
* You will be required to liaise with customers to take job/order briefs either face to face or via telephone, work with the design to team to give them the brief and to get it done.
* You will be required to make samples, design packs and other things in conjunction with the design team
* The customer interaction part is not sales and may need to visit them to collect or return units, coming back, creating packs and returning it.
* There will also be some office administration duties aswell - this is inputting details onto the internal computer system and putting orders on for them to be produced in the factory.
Hours of work are Monday to Friday 8.30am-5pm although flexibility may be needed at times
Salary between £27-29k dependant on experience
It's a great starting position that can lead to progression in the business and industry
The person:
* Previous experience in a creative or design role or manufacturing/engineering would be preferred.
* You need to have good communication and listening skills and possess good attention to detail as you will need to be precise in taking customer briefs - full training will be provided
* Good level of English and maths to be able to write up briefs and taking/inputting measurements of products
* Confidence is a big part of the job when visiting customers
* You must have a Full UK Driving licence as you will be given access to a company vehicle during the day when you need to do customer visits
* You need to be over 25 to be able to drive company vehicle for insurance purposes
* Key skills include strong communication, customer orientated mindset, and proficiency in Microsoft Office, with a background in the packaging industry preferred. If you're proactive and detail-oriented, we want to hear from you.
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