One Stop - Customer Service Assistant, Otford
Client: Tesco
Location: Otford, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference: 66413694b505
Job Views: 13
Posted: 28.04.2025
Expiry Date: 12.06.2025
Job Description:
At One Stop Stores, we aim to serve local shoppers better every day. Our colleagues in store bring this mission to life. In this role, you will warmly greet customers, engage with them to understand their needs, sell the right products, and ensure they have a great shopping experience.
As well as providing excellent customer service, you’ll be a team player, keeping the store tidy, stocked, and offering fantastic services. You will need to:
1. Greet customers warmly
2. Listen and talk to customers to identify their needs
3. Help customers find everything they want
4. Be passionate and knowledgeable about products and services
5. Be punctual, smartly dressed, and ready to serve
6. Think age restrictions when serving
7. Work as part of a team to complete store duties
8. If applicable, complete a criminal record check for post office duties
What’s in it for you:
We value our colleagues and offer benefits such as:
* 10% Discount in One Stop
* 10% Discount at Tesco & Tesco Cafe (increased to 15% on 4 weekly pay weekends)
* 20% Discount on F&F Clothing in Tesco Stores
* 10% discount at Tesco Mobile and Colleague Deals
* 20% off insurance at Tesco Bank
* Discounted eye care through Vision Express
* Various discounts at Tesco Pharmacy
* Driving Lesson Discount through RED
* Exclusive savings via Colleague Deals and Discounts
* Save as you earn scheme
* WeCare support services
* Annual leave increases with service
* Retirement Savings Plan
* Life Assurance
* Flexible working options
Our role supports community involvement and charity work, with initiatives to reduce food waste and donate to food banks. We promote diversity and inclusion, celebrating all cultures and personalities, and are proud to be a Disability Confident employer.
We focus on learning and development, offering apprenticeships and internal programs to support your growth. Our vision is to be every customer's favorite way to shop, acting responsibly and sustainably.
Note: Successful applicants will need to provide bank details on the start date. We are committed to accessible recruitment and support for all applicants.
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