Our client is one of the UK's leading real estate lenders, offering bridging finance solutions across diverse property sectors. Over the last few years they have deployed over £1.5bn. They have built a strong reputation delivering tailored finance solutions between £1 - £100m and they take an equity-based underwriting approach, allowing for precise asset valuation and risk assessment, leading to more secure and reliable loan structuring. Given increased lending activity this year, a need has arisen for a hire into the loan portfolio management team. The successful candidate will act as the primary point of contact for borrowers, brokers and internal stakeholders, ensuring the seamless servicing of existing facilities, proactive management of accounts, and the timely escalation of any emerging risks. A solid understanding of property including valuations, planning and asset management is essential to performing this role effectively. Key Responsibilities: Borrower and Broker Servicing Serve as the primary point of contact for all post-completion servicing matters for borrowers, brokers and internal stakeholders. Manage borrower requests that may vary their original facility agreement, including extensions, consents to lease, and part releases of security. Maintain an accurate record of live enquiries, keeping borrowers fully informed of requirements, status and decisions throughout. Issue timely, high-quality responses to all enquiries in line with the team's service level requirements. Credit and Portfolio Management Prepare and present accurate credit proposals for amendments to existing facilities, ensuring compliance with the firms credit policies and procedures. Manage accounts approaching the end of their facility terms, proactively facilitating repayment or agreeing short-term extensions where appropriate. Monitor early warning indicators across the portfolio, taking appropriate and timely action and escalating concerns in line with internal policy. Track borrower business plans and development programmes, ensuring key milestones are met on schedule and engaging proactively with borrowers where progress deviates from agreed targets. Maintain a thorough understanding of property-level developments across the portfolio, identifying and escalating any material issues including planning, title, construction or market-related matters that may affect security value or loan performance. Monitor ongoing loan covenants and facility conditions, ensuring compliance is maintained throughout the loan term and taking appropriate action where breaches or concerns arise. Critically review and assess the viability of borrower exit strategies on an ongoing basis, challenging assumptions where necessary and escalating where a credible path to repayment is unclear. Maintain accurate records across all portfolio monitoring systems and produce regular portfolio reports for presentation to the Credit Committee. Administration and Reporting Produce administration documents including redemption statements and other borrower correspondence. Support any team or business projects and undertake additional duties as required by management. For more information on this role and our client, please send across an updated CV.