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Employee relations specialist

Bournemouth
Matchtech
Employee relations specialist
Posted: 12 June
Offer description

Employee Relations (ER) Specialist – Contract (6 Months)

Location: Multiple UK offices (minimum 3 days on-site)

Duration: 6 Months

Clearance: BPSS required

IR35 Status: Inside IR35

Start: ASAP


We are seeking an experienced Employee Relations (ER) Specialist to join our Employee Services team on a 6-month contract. This is an exciting opportunity for a confident and capable ER professional who can hit the ground running and operate with a high degree of autonomy in a fast-paced environment.


The Role

The Employee Relations Specialist will provide expert guidance on complex employee relations matters, ensuring fair, consistent, and legally compliant outcomes across the business.

You’ll act as a trusted advisor to managers and HR colleagues, delivering pragmatic solutions that balance business needs with employee wellbeing. This role offers a dynamic and varied workload, covering all aspects of ER case management within a complex organisation.


Key Responsibilities

* Provide timely, expert ER advice to managers on complex casework
* Manage ER cases end-to-end, including: Investigations, disciplinary processes, grievances, performance management
* Coach and upskill managers to enhance ER capability across the organisation
* Collaborate with People Partners, HR Advisors, and the in-house Legal team
* Identify trends and deliver training sessions to address capability gaps
* Maintain accurate and compliant case documentation
* Ensure prompt responses to casework enquiries (typically within 24 hours)
* Review and recommend improvements to ER policies, toolkits, and guidance materials


Key Skills & Capabilities

* Strong analytical skills with the ability to assess multiple perspectives
* Confident handling of challenging and sensitive conversations
* Excellent problem-solving, negotiation, and influencing skills
* Ability to quickly build relationships with managers, employee representatives, and Trade Unions
* Strong understanding of ER risk and legal frameworks
* Exceptional communication skills (verbal and written)
* High attention to detail and strong organisational skills
* Ability to prioritise effectively and work under pressure
* Collaborative mindset with a focus on continuous improvement


Experience & Qualifications

* CIPD Level 5 (minimum) or equivalent experience
* Proven experience managing high volumes of complex ER casework at pace
* Experience coaching and developing managers and mentoring junior team members
* Background in complex organisations or technical environments
* Experience supporting return-to-office or on-site working initiatives (desirable)

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