Application Deadline: 24 November 2025
Department: People
Location: Silverstone
Description
Our team is looking for a Front of House Assistant to join our fantastic HQ Guest Experience Team here at our campus in Silverstone. Within this role, you will be ensuring our guests receive a warm welcome and exceptional experience during their time at the Aston Martin Racing Technology campus (AMRTC) and support in the smooth running of our Front of House function.
Key Responsibilities
* Coordinate guest check-ins, car services, and hospitality needs efficiently and with care.
* Engage our diverse range of guests, adapting communication and service to meet the needs of all guests including VIP’s, Partners & Fans.
* Liaise with facilities, security, and cleaning teams to ensure flawless day-to-day operations.
* Maintain and manage stock of guest experience assets, collateral, and beverages to the highest standards.
* Assist with front-of-house logistics, including show car and trophy displays, and support Executive Assistants as required.
* Answer & direct phone calls which come through to Front of House in a professional manner.
Skills, Knowledge and Expertise
* Previous experience in front-of-house, hospitality, or customer service, ideally supporting senior or executive-level guests.
* A polished, professional manner and exceptional interpersonal skills.
* Ability to remain calm, composed, and proactive in fast-paced or high-pressure situations.
* Excellent administrative and organisational skills, with keen attention to detail.
* A collaborative, team-focused mindset with the initiative to work independently when needed.
* Flexibility to support occasional weekend or out-of-hours events when required.
Benefits
Investing in your career is paramount. We promote professional and personal development through a provision of learning opportunities and work with you to shape your career and realise your full potential.
As part of our high-performing, collaborative team, you'll enjoy a competitive package, including a discretionary bonus scheme, private healthcare, pension plan, life assurance, TEDSgroup childcare benefits, a cycle-to-work scheme, tech scheme, and car scheme.
You will also have access to our state-of-the-art facilities at the AMR Technology Campus, featuring a new on-site gym with fitness, spin and yoga classes, a bistro café, and restaurant.
Aston Martin Aramco Formula One® Team is committed to making sure our selection methods are fair for all. If you would like to request that reasonable adjustments are made, please share this in your application when asked.
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