Our Story In July 2019, Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes, from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE. Interested in joining our smart, fun, and talented team? Position Overview We are seeking a Commercial Insights Analyst to support our Revenue Operations function with deep, actionable insights that enhance sales effectiveness, marketing performance, and go-to-market success across customer segments. This role is ideal for someone who loves working with data to uncover trends in productivity, efficiency, deal velocity, and segment performance—and who can partner with cross-functional teams to turn those findings into strategic initiatives. Primary Responsibilities Analyze sales funnel performance to identify drivers of win/loss outcomes across geographies, segments, product lines, and sales motions. Deliver insightful reporting on sales effectiveness, conversion rates, pipeline health, and forecast accuracy to enable better decision-making. Support segmentation strategies by evaluating segment-level performance (e.g., SMB vs. mid-market vs. enterprise) and advising on tailored approaches. Build and maintain dashboards that track KPIs such as win rates, average deal size, cycle time, pipeline coverage, and rep productivity. Collaborate with sales leadership to optimize territory planning, quota setting, and sales process improvements. Develop reporting to evaluate marketing strategy effectiveness and identify the most efficient demand sources by segment. Support enablement initiatives by identifying training and coaching opportunities based on rep and team performance data. Conduct ad hoc deep dives on strategic questions such as pricing performance, discounting trends, churn reasons, and expansion opportunities. Required Qualifications Bachelor’s degree in Business, Economics, Statistics, Finance, or a related field. 5 years of experience in Sales Operations, Revenue Operations, Commercial Analysis, or Business Intelligence—ideally within a SaaS or software company. Strong analytical skills with experience working in Salesforce, Excel, and Power BI. Deep understanding of B2B sales/marketing funnels, pipeline management, and sales KPIs. Proven ability to synthesize complex data into actionable insights for sales leadership. Excellent communication and presentation skills. Preferred Experience And/or Qualifications Experience working with data modeling tools Experience supporting sales teams in different segments (SMB, Mid-Market, Enterprise). Understanding of SaaS sales metrics (e.g., CAC, LTV, ARR, NRR). Benefits Holidays. We all need to rest so you get 25 basic holidays with the option to grow up to 30 with service your birthday off bank holidays! ️Flexible working! Use our flexible working hours and hybrid working environments to manage it. Wellness activities and a lot of pampering included. On top of that, you can add gym subscription discounts. Laptop and equipment. Healthcare expense claim tools! Like in life, at work we also want you to grow with certifications. Annual meet ups! Enhanced parenting scheme! Cycle to work scheme and season ticket loan provided. Pension and life insurance? Several, for you to choose what looks convenient. On demand pay tools for you to be able to access salary even before the end of the month! All personal data provided by you in your application will be processed by Fourth LTD solely for our recruitment purposes. More information on Fourth LTD's privacy policy for job candidates is available here and by applying you confirm that you have read it. Fourth is an Equal Opportunity Employer All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, colour, age, national origin, military status, religion, or disability or any other legally protected status.