Requirements
- Experience of dealing with challenging customers, contractors and others, face‑to‑face, in writing and on the phone
- Excellent communication skills – ability to convey complex technical language to plain English and simple language; excellent numeracy skills
- Case management experience, proven high level of accuracy in record keeping and data entry
- Competence in a technical drawing package (e.g., CAD or Visio)
- Experience liaising with colleagues from other departments and building strong professional relationships
- Basic understanding of necessary, reasonable and practicable adaptation requirements
- Knowledge of construction, housing and related legislation, with specific understanding of CDM Regulations and asbestos awareness
Reference OR104654
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre‑employment checks including references so please be prepared.
