Company Description
Battens, with a rich 300-year history, is more than just a law firm; it is a forward-thinking organisation that attributes its exceptional service to the dedication and talent of its hardworking staff. Recognising the pivotal role they play, we foster a stimulating, inclusive, collaborative, and empowering workplace.
Position: Conveyancing Assistant
Location: Bridport, Dorset, on site role.
Work Hours: 9:00 am - 5:15 pm, Monday-Friday
Salary banding: £24,750-£28,300
Position
We are pleased to announce an exciting opportunity for a Conveyancing Assistant to join our team in our Bridport office.
With a wealth of experience and a stellar reputation in the field, our team comprises professionals ranging from newly qualified individuals to those with over 50 years of expertise, supported by highly skilled staff members.
We are seeking an individual who has prior knowledge of the residential conveyancing process to assist the conveyancing department with property transactions. This role will also hold an element of reception cover, meeting and greeting clients face to face and over the telephone, as well as petty cash and stationary ordering.
Please note due to the nature of this role hybrid working is not available.
Key responsibilities will include:
* Handling inbound calls and emails from clients relating to initial quotes and enquiries and acting as first point of contact for clients
* Assist fee earning conveyancing staff with all aspects of property transactions from opening client files to preparing documents, conducting searches through to completion of sale.
* You will liaise and coordinate communication with the internal conveyancing team, estate agents and the other sides legal team.
* Digital filing, typing and keeping the CRM updated and organised.
* This role is a customer facing role, you will need fantastic customer service, face to face, over the phone and via digital communications.
If you are ready to contribute your skills and enthusiasm to our esteemed team, we encourage you to apply and be part of our success story.
Requirements
* Proficient in administrative tasks
* Highly skilled in computer usage with strong confidence
* Confident face to face and telephone communication
* Capable of following processes and instructions diligently
* Demonstrates eagerness to learn and develop
* Previous experience is not required but is preferred.
We reward our staff for their dedication and expertise with a broad package of benefits:
* life assurance from the first day of employment
* a salary sacrifice scheme or a group pension where Battens pay in 4%
* income protection
* holiday - 23 days per year, increasing to 30 days with length of service
* a range of discounted legal services provided by Battens, including free conveyancing
* generous staff recruitment bonus scheme
* everyone has an extra day's holiday on their birthday
* access to mental health services, including therapy sessions
* employee assistance programme