Senior Events Manager (FTC family leave cover)
We are searching for a Senior Events Manager to cover up to a year family leave on a fixed term contract. This role is full time, i.e. 35 hours per week including evening, weekend and early morning work. The nature working in events will lead to irregular working hours, however TOIL (time off in lieu) will be arranged with line manager, and we are also happy to consider annualised hours contract.
The role pays £35,000, plus generous holiday and choice of one of two pensions.
Our values, and how they are represented in this role, you must be: Bold and brave in trying new things, taking action and fighting for change on issues affecting the ways we live. Kind and friendly, generous and considerate in all your actions. Eco-active and embed climate action in all decision-making and encourage visitors to make eco-minded choices at home. Equitable and act transparently, ethically and inclusively - and allocate resources, time and care equitably
Main responsibilities
* Manage the Events Team to ensure that all events are immaculately organised and meet the high standards expected within the Museum
* Line management of Events Manager and Events Assistant
* Review, maintain and grow preferred list of suppliers
* Coordinate and supervise a range of events across all spaces for hire, working closely with inhouse teams, catering and external suppliers to ensure events run on time and to high standards, including booking, scheduling and invoicing
* Coordinate the production and distribution of effective marketing materials to promote venue hire
* Benchmark commercial hire costings in line with trends and market factors
* Review and monitor leads and enquiries
* Advise clients on the Museum’s operational and logistical policies to ensure the successful and safe running of their event
* Liaise with the Finance team on invoicing, payments and accurate income reporting
* Ensure compliance with internal policies, including the use of accredited suppliers, health and safety, and adherence to the licence conditions
* Coordinate and help run commercial partnership events, such as fairs, workshops, late-night openings and retail events, ensuring high standards are met at all times
* Liaise with commercial partners on marketing of events, data capture and to ensure all requirements are fulfilled
* Work closely with the Development team to coordinate and deliver their events programme including creating a timeline for each event
* Liaise with caterers, external suppliers and internal staff on all areas of event organisation
* Recruit and coordinate speakers, contributors and volunteers
* Monitor and track event budgets and report to the Head: Commercial Development on a regular basis.
Key performance indicators (KPIs)
* Lead the Events Team to achieve event targets and budgets
* Organised planning and efficient administration
* Successful delivery of events
* Accuracy, relevance and timeliness of reports
Skills/Knowledge/Personal Attributes:
Essential:
* Demonstrable experience in event management, including administration and coordination
* A creative approach to events and the ability to plan multiple events at once
* Well organised and calm under pressure
* Ability to work collaboratively as part of a team
* Positive attitude and ability to work flexibly under own initiative
* Ability to carry out duties as required such as manual handling tasks
* High level of interpersonal skills and an excellent manner with members of the public, clients, suppliers and colleagues, in person, in writing, on the phone and online
* High degree of computer literacy, IT MS Office Suite and ability to effectively manage databases
* Experience of managing supplier relationships
* Budget management experience
Desirable:
* Experience of line management
* Worked in a heritage site
We welcome applications from all sections of the community and are committed to maintaining an inclusive working environment, with a diverse workforce. We value individuality, equity and representation and appoint on merit.
As a Disability Confident Committed employer, our recruitment is inclusive and accessible. If you would like to request an alternative application format on disability grounds, please contact [emailprotected]
Benefits
* 25 days paid holiday per year (increasing by one day per year, up to 30 days), plus bank holidays (FTE)
* Membership to one of two pension schemes
* Staff discount in our shop
* Free access to many exhibitions, museums and art galleries in London
* Enhanced sick pay and family leave
* Cycle to work scheme
* Season Ticket Loan
* A confidential Employee Assistance Programme
* Free tea and coffee
We also have various groups and benefits to support our staff.
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