Department: Business Services
Location: Cardiff
Description
This is a full-time office-based role
10 months FTC (Mat cover)
is the UK's first comparison platform for car insurance. We've been helping customers since 2002 by empowering them to make better decisions around insurance and financial services.
We're part of RVU, a group of online brands that include: Uswitch, Tempcover,, and Mojo Mortgages.
We are at the cutting edge of the FinTech industry, so we're always looking for extraordinary talent. If you love what you do, get in touch today
About The Role
This is a pivotal role responsible for the effective management of all Workplace and Office operations, ensuring the workspace is safe, compliant, and maintained to the highest standards. You will take ownership of Health & Safety, ensuring all practices, policies, and procedures meet the appropriate British standards and regulatory requirements.
You will manage and maintain all facilities-related contracts, ensuring they are fit for purpose, cost-effective, and aligned with best practice. In addition, you will lead and support a variety of office-related projects, contributing to continuous improvement while supporting the company's environmental and sustainability goals.
Alongside this, you will oversee the day-to-day running of the office and provide line management to the Office Co-ordinator. Working closely together, you will act as a central point of coordination across the business, playing a key role in supporting teams and enabling the organisation to thrive.
What You'll Be Doing
Maintain a safe, secure and compliant working environment, ensuring all Health & Safety requirements, risk assessments and actions are completed and prioritised
Source, negotiate and manage facilities, utilities and office service contracts in line with business guidelines and environmental goals
Oversee the day-to-day running and maintenance of the office, including repairs, checks and improvements
Act as the first point of contact for all facilities and office-related enquiries, working with internal teams, contractors and building management
Partner with IT to ensure the office supports business needs and the hybrid working model
Support office events, meetings and staff socials
Ensure a comfortable working environment for all staff, including DSE support and specialist equipment needs
Manage day-to-day Health & Safety operations, including fire marshal and first aider requirements and training
Proactively lead office refurbishment projects, securing budget approval and coordinating office layouts and arrangements to ensure minimal disruption and continuous office use
Manage compliance with lease requirements and future workspace needs
Provide regular updates and reporting to key stakeholders and Directors
Line manage, coach and support development of the Office Co-Ordinator.
What We're Looking For
Proven experience in a Health & Safety role within an office-based environment, with a strong understanding of compliance and best practice
Experience managing and supporting a hybrid working environment
Highly developed interpersonal skills, with the ability to build strong relationships and influence stakeholders at all levels
An observant, proactive self-starter who can respond quickly to issues and develop practical, effective solutions
Strong organisational skills with excellent attention to detail, and the ability to plan, prioritise, and manage multiple demands
A solutions-focused mindset with a calm, positive approach to problem-solving, even in challenging situations
A collaborative team player who works well across the business
High levels of discretion and confidentiality
Experience managing complex facilities-related issues.
You don't need to tick off everything on this list - so don't let that hold you back from applying. We want to make sure you're learning plenty during your time with us
Our commitment to you
We are dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all of our customers. To achieve this, it's essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members.
What We Offer
We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to:
Employer matching pension contributions up to 7.5%
Excellent maternity, paternity, shared parental, and adoption leave policy, for those key moments in your life
25 days holiday (increasing to 30 days) + 2 days "my time" per year
Private medical cover, critical illness cover, dental plans, and employee assistance programme
Free gym access
Employee discounts programme
A healthy learning and training budget to support your development
Electric vehicle and cycle to work schemes
Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected.