A customer service solutions provider is looking for a part-time Service Desk Analyst to deliver first-line support to clients. The successful candidate will utilize excellent communication skills to address software-related queries via phone, email, and web chat. Responsibilities include accurately logging requests using ServiceNow, escalating issues as required, and maintaining effective customer communication. This 12-month fixed-term role is an excellent opportunity for individuals who thrive in a dynamic customer-centric environment.
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