COMPLIANCE OFFICER
Location: Chapeltown, Sheffield
Job Purpose:
As a Compliance Officer at Supply Desk, you will be at the forefront of supporting our branch network, managing candidates through the compliance process. From their initial engagement to being cleared for work and beyond, you will ensure they meet all necessary criteria efficiently and in line with company policies.
As part of a central shared service function, your role is vital in maintaining our high standards and achieving company targets. You will need resilience and exceptional communication skills to liaise with a variety of stakeholders, including candidates, consultants, referees, and schools.
Role Overview:
* Compliance Mastery: Adhere to our compliance rules, including DfE/KCSIE, REC, DBS, and eligibility to work in the UK.
* Safeguarding First: Prioritise the safeguarding of children in all decisions.
* Data Protection: Ensure all candidate data is protected in accordance with GDPR policies.
* Efficient Processes: Follow procedures to ensure candidates meet compliance criteria within set timeframes.
* Database Management: Keep systems and databases updated with all documentation and detailed communication notes.
* Ongoing Monitoring: Process and monitor the compliance status of candidates, particularly their DBS status.
* Caseload Prioritisation: Manage and prioritise your caseload to meet business needs.
* Proactive Documentation Collection: Be relentless in obtaining necessary documentation for candidates to ensure they are able to work as soon as possible
* Customer Service Excellence: Provide best-in-class customer service for incoming candidate queries.
* Progress Tracking: Maintain clear records to track progress for each candidate.
* Achieve KPIs: Meet company KPIs for accuracy, speed, and conversion rates.
* Weekly Reporting: Run and action weekly reports on your caseload's compliance status.
* Team Support: Assist other compliance officers during staff absences and annual leave.
Qualifications and Attributes:
* Positive Attitude: A "can-do," solution-based approach is essential.
* Compliance Knowledge: Understand Supply Desk's compliance policy, DfE/KCSIE, REC, DBS, and UK work eligibility.
* Confidentiality: Handle large amounts of confidential information professionally.
* Accuracy and Detail: High levels of accuracy and attention to detail.
* Professional Efficiency: Approach work professionally and efficiently.
* Organisational Skills: Highly organised and self-motivated.
* Team Player: Naturally collaborative.
* Commitment: Committed, focused, and driven.
* Target-Oriented: Capable of meeting and exceeding targets.
* Flexibility: Adaptable to business needs.
* Accountability: Take responsibility for your actions.
Working at Supply Desk offers an opportunity to contribute to a dedicated & social team, ensuring high standards in education staffing, with a commitment to safeguarding and professional growth.
Job Types: Full-time, Temporary – Maternity Cover
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Health & wellbeing programme
* Free On-site parking
Schedule:
* Monday to Friday
* 8-hour shifts (7am–4pm or 8am–5pm) on a rota, flexible to support the needs of the business.
Education:
* GCSE or equivalent (preferred)
Job Types: Full-time, Permanent
Pay: £26,600.00 per year
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Free parking
* Health & wellbeing programme
* On-site parking
Application question(s):
* How much experience do you have working in an office as part of a team?
Education:
* GCSE or equivalent (preferred)
Work Location: In person