Store Manager - Glasgow, Silverburn
AllSaints
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The AllSaints Team
At AllSaints we are in the business of feelings—making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we’d love to talk to you.
We are a global brand with a diverse mix of talent across many roles. Our products are designed in‑house and produced sustainably.
We are embarking on an exciting plan and are looking for team members who want to contribute.
The Role
As a store manager, you support the brand leader in managing and motivating your team to deliver exceptional brand experiences both in‑store and online. Your role also involves overseeing online customer service and leading the stylist team.
What Will I Be Doing?
* Equip and incentive your team with the latest product knowledge, brand strategies and people updates, empowering them to deliver inspiring in‑store and online customer experiences.
* Support the brand leader in developing your team by recognising achievements and identifying areas for improvement.
* Plan and deliver monthly floor sets, promote new collections and drive sales across all product categories.
* Walk the shop floor daily, maximising trade opportunities and reacting to risks promptly.
* Lead the stylist team with first‑line customer queries via emails, chats and calls on our online customer service system.
* Ensure floor managers and stylists look and feel ready to impress customers, showcasing achievements on our online platforms.
* Handle employee‑related matters in store, resolving issues with the brand leader in a timely and effective manner.
What Skills Do I Need?
* Be an amazing leader who inspires the team to dazzle customers.
* Loves fashion and is an ambassador for AllSaints.
* Has strong relationship‑management skills, creating inviting environments for team and customers.
* Shows tenacity, aims at challenging targets and supports the team to achieve them.
* Possesses strong business acumen, uses reporting technologies to the commercial advantage.
* Quickly learns new digital systems and processes.
* Honest, trustworthy and dependable, living by our brand values.
* Puts the brand first, caring for customers, profit margins and product safety.
* Positive and inspiring, coaching the team to do their best.
About the Location
Our standalone store in Glasgow Silverburn opened in April 2024, trading 10:00‑21:00. The store is approximately a 20‑minute drive from Glasgow city centre.
What We Stand For
* The Customer is the Boss—We work as one proud team to get the best for our customers.
* One Team—We are joined up and encourage sharing ideas.
* We Do What We Say We Will—We know our goals and work with clear outcomes.
* We Are Responsible—We are self‑aware and understand our impact.
Seniority Level
Mid‑Senior Level
Employment Type
Full‑time
Job Function
Sales and Business Development
Industries
Apparel & Fashion
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