Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed.
You are a key link in the chain that joins great staff with memorable customer service. You
will be a vital part of our team, responsible for ensuring all leisure facilities, including our
new padel courts, are maintained at the highest level of hygiene and safety.
As a Leisure Assistant, you will be responsible for ensuring our extensive facilities are always
in impeccable condition. You'll assist the Leisure Team in creating a welcoming environment
for all members, ensuring changing rooms and public areas are squeaky clean. You will also
provide essential poolside visual life guarding in accordance with STA guidelines.
As a Padel Activator, you will play a crucial role in promoting and growing our padel
community. You'll assist with session logistics, help welcome new players, and ensure a fun
and vibrant environment on the padel courts.
What we need from you:
* A proactive, can-do attitude – you're hands-on, reliable, and ready to step in wherever you're needed across the leisure club.
* Strong awareness of health and safety – including knowledge of COSHH regulations and the confidence to respond swiftly and appropriately to poolside emergencies.
* Excellent customer service skills – you're approachable, professional, and know how to make guests feel welcome and supported.
* A team player mentality – you’re happy to collaborate with colleagues to ensure smooth daily operations and a great member experience.
* Attention to detail – from maintaining impeccable cleanliness standards to ensuring equipment and facilities are always in top condition.
* Confidence in leading padel sessions – you're passionate about engaging with people and supporting the growth of our local padel community.
* Great communication skills – you know how to listen, respond, and provide clear, helpful information to both guests and team members.
* Flexibility and reliability – you're prepared to work varied shifts, including weekends and holidays, to help deliver an exceptional leisure experience.
* A passion for creating a great experience – you take pride in making the club a clean, safe, and enjoyable place for everyone.
Join us and we can offer you benefits* such as…
- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
- 30% discount on and off shift in our Village Hotel Starbucks stores
- Excellent training and development including our Rising Stars and Talent Academy programmes
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream
- Access to our Employee Assistance Programme, offering support and counselling
- Flexible working hours
- A fun, supportive and inclusive work environment with regular team events
- Excellent Reward and Recognition Incentive schemes
- Anniversary rewards for key milestones of service
- Electric car salary sacrifice scheme
- Have your birthday off guaranteed
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay
- Company Pension scheme
- Life Insurance
**T&C’s apply based on your contract. Please note - All offers are subject to a successful DBS check in this role**
Come and be part of something new & something special - Work, Grow & Play the Village Way!