The role
Customer Sales Advisor
About NFU Mutual
One of the UK's leading general insurance and financial services companies, NFU Mutual has been meeting our customers' needs for over 100 years.
As an Agency for NFU Mutual, one of the UK's leading general insurance and financial
services companies, we know that the sales staff we employ excel at building trusted, long term customer relationships. It's because of this approach that we've come to be trusted as a local insurance adviser by so many who live and work in the area.
The Role
We need an ambitious, friendly person with a strong initiative and a willingness to learn.
About you
As a Customer Sales Advisor, you'll introduce NFU Mutual's respected brand and sell their product range to a whole host of new and existing customers in the area, offering the first class service our office has become renowned for. With strong telephone skills, you'll relish working to targets and be committed to delivering excellent customer service. You'll proactively gather renewal dates and sell new insurance products to new and existing customers.
Providing exceptional front-office and administrative support, you'll not only handle incoming sales enquiries to make the most of every prospect and promote the organisation at every turn, you'll also possess proactiveness by generating your own prospects, together with handling enquiries and paperwork with a 'can-do' enthusiastic attitude.
You'll have an excellent telephone manner and a flexible, people-orientated approach to everything you do. Above all you'll relish the challenge of being part of a truly customer-focused, ambitious team.
We are seeking the following desirable criteria:
* Outbound calling or customer service experience
* Excellent communication skills and strong telephone manner
* Sales experience
* Good attention to detail
* Computer literate and experience in database navigation
* Confident, self-motivated and commission driven
* Friendly personality and team player
* Knowledge of agriculture
Qualifications
Applicants must have a minimum of 5 GCSE's (or equivalent) at Grade C or above including Maths and English.
Our commitment to you
Salary £24,000 - £26,000 + Bonus
Monday - Friday 9 to 5 (No weekend work)
Pension scheme
Access to savings scheme for shops, restaurants & hotel breaks
Free on-site parking
Comprehensive training
Generous annual leave (21 days) plus 11 bank/public holidays and an additional 1 holiday day for your birthday. Total 33 days. We also operate a holiday buy back scheme for extra days.
Unlimited access to Refer a Friend £100 bonus scheme
Staff discount on financial services (including investments & life insurance)
Attractive basic salary + commission, negotiable depending on experience
Professional, hardworking yet supportive and friendly environment. Strong team ethos and ethical practices
Note
Candidates may be recalled for any relevant vacancies which arise within the next 6 months.
Please apply in writing with CV & covering letter to:
Closing Date: Tuesday 7th October 2025
Please note that you'll be employed by an Agent of NFU Mutual and not by NFU Mutual directly.