About the role
In this vital role you will proactively engage with our clients and provide a hand on their journey to overcoming barriers and change their lives. In this role, you'd have to build supportive and trusting relationships with our residents. The role also requires you to be alert with strong observational skills. You'll provide emotional support to them and raise any concerns that come up with their key worker, signpost them to external support and do some laundry and cleaning. You'll also resolve difficult and challenging situations in a sensitive manner balancing the needs of the clients and the safety of the service.
About you
Your friends know you as know you as empathetic, compassionate, and non-judgemental.
Employers view you as professional, personable, and a good communicator who is able to prioritise and deal with challenging situations.
You see yourself as self-aware with a strong degree of emotional intelligence.
Perhaps you are already aware of the challenges faced by people experiencing homelessness and understand how to support them. You may have gained this knowledge as a volunteer, through a previous job, or from your personal lived experience.
If all this sounds like you then you could make a great addition to our fantastic support team here at Homeless Oxfordshire.
About us
Homeless Oxfordshire Ltd is a registered charity working across the county with people who are facing homelessness. We provide a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives.
We are an open door for people experiencing homelessness whose lives have been shaped by trauma; providing safety, stability and support when it is needed most. We deliver this support across the Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives.
We strive to provide a greater level of psychologically informed support in the right environments for some of the most vulnerable people across the county. In order to achieve this a large part of our future plans involve the acquisition of new properties and the development of existing accommodation.
Main Areas of Responsibility:
* To be a supportive and effective part of the team working as part of a rota including nights and weekends. Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.
* Maintain a safe, clean and welcoming environment.
* To support and encourage clients to care for themselves and develop independent living skills.
* To assess and manage risk for individuals and in the service, making use of emergency services as required.
* Report any safeguarding concerns without delay in line with the charity's policies and procedures.
What next? Review the job description on our website to find out more about the role. Join us as we make a difference and we look forward to receiving your application.
Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. We also do not offer work sponsorship for this role.
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Job Type: Commission
Pay: £13.16 per hour
Benefits:
* Canteen
* Casual dress
* Company pension
* Health & wellbeing programme
Application question(s):
* Would you require sponsorship for this role?
* Please share any experience you have in relation to the job description in no more than 500 words.
* Please share why you are interested in this role.
Work authorisation:
* United Kingdom (required)
Work Location: In person