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Purpose of the Role:
We are looking for an Account Manager to join our Social Care & Education sales team. You will be responsible for driving SaaS sales growth of our leading Social Care and Education software, working towards our mission to connect care and improve outcomes for individuals and communities. Operating within a defined geographical territory, you will manage existing local government customer accounts, maintain strong relationships, identify new opportunities, and negotiate commercial agreements to support the company’s strategic goals.
Description
Purpose of the Role:
We are looking for an Account Manager to join our Social Care & Education sales team. You will be responsible for driving SaaS sales growth of our leading Social Care and Education software, working towards our mission to connect care and improve outcomes for individuals and communities. Operating within a defined geographical territory, you will manage existing local government customer accounts, maintain strong relationships, identify new opportunities, and negotiate commercial agreements to support the company’s strategic goals.
Duties And Responsibilities
1. Sales and Business Development: Achieve sales targets by managing a portfolio of existing clients while identifying new business opportunities. Develop compelling proposals, support tender submissions, deliver persuasive presentations, and negotiate commercial agreements.
2. Account Management: Strengthen relationships with key stakeholders, ensuring customer needs are met and satisfaction remains high. Help clients maximize the value of our products and services.
3. Collaboration and Engagement: Work closely with colleagues across Marketing, Legal, and Operations to ensure seamless service delivery. Liaise with partner companies to establish and nurture business relationships. Act as a brand ambassador at events like product launches, exhibitions, and conferences.
Skills Required
* Consultative approach to SaaS sales, with the ability to position benefit-led solutions to win new business.
* Experience in selling to the public sector, preferably within social care, education, or local government.
* Knowledge of public procurement processes and managing tenders is highly desirable.
* Ability to build and maintain relationships with senior stakeholders.
* Commercial awareness and negotiation skills.
* Ability to manage multiple projects, meet deadlines, and adapt to changing priorities.
* Proactive, results-driven, team-oriented mindset.
Additional Requirements
* Willingness to travel extensively within the territory, including overnight stays.
* Full UK driving license.
This hybrid role requires in-office attendance 3 days/week at Leeds or Oxford offices, with occasional travel across the country (~30-40%).
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