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Booking co-ordinator

Newbury
Dynamite Recruitment
Posted: 10 September
Offer description

Overview

Booking Co-ordinator role at DYNAMITE RECRUITMENT SOLUTIONS LIMITED. £26,400. Full Time / Permanent, office based. Location: Newbury. Dynamite Recruitment's client are an industry leading national Fire Security business that is rapidly growing and seeking a proactive and motivated individual to join their team.

About the role: A Booking Co-ordinator is responsible for managing appointments, coordinating Assessor schedules, and providing support to onsite personnel. This role plays a vital part in delivering high-quality customer service and ensuring client expectations are consistently met. Booking Co-ordinators will be allocated a set list of clients to promote consistency and close working relationships with the clients.


Responsibilities

* Manage and coordinate appointments, bookings and schedules.
* Communicate with clients to confirm bookings and address any changes or inquiries.
* Maintain and update calendars, booking systems and relevant databases.
* Support internal teams by providing up-to-date scheduling information and necessary information.
* Monitor booking workflows to avoid conflicts, delays or double bookings.
* Handle cancellations, rescheduling and urgent booking requests promptly and professionally.
* Ensure a high standard of customer service and client satisfaction.
* Arrange flights, accommodations and transport where required.


Seniority level

* Entry level


Employment type

* Full-time


Job function

* Management and Manufacturing


Industries

* Outsourcing and Offshoring Consulting
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