Warehouse Operative
Raise your hand if you:
* Want to be part of a high energy team that works together and wins together
* Are meticulously organised, efficient and flexible
* Have instant rapport with customers and suppliers
* Confidently follow operational best practice
* Want to earn £28,500 plus bonus plus a host of industry leading perks
Furniture Village is a family business through and through. Our founder and CEO Peter Harrison says: “We employ nice people to sell nice furniture to nice customers.” Since 1989, when we opened our first store in Abingdon, we’ve grown to 57 stores and continue to expand.
We source beautiful furniture globally—from Yorkshire handmade mattresses to bespoke marble tables from Italy and precision-engineered wardrobes from Germany—and deliver with care, always putting the customer first.
Our success is driven by our people. We offer excellent opportunities for progression, fast-tracking promotions, and celebrating success.
About the Role
As a key team player, you will:
* Support customer fulfilment by managing warehouse and distribution activities
* Represent the brand by liaising with customers to arrange deliveries and handle queries
* Address customer service issues promptly and empathetically
* Manage supplier deliveries and returns
* Process balance payments accurately
* Respond to delivery incident reports
* Follow health and safety and GDPR procedures
Desired Qualities
* Genuine empathy and willingness to help
* Commitment and tenacity to resolve issues
* Punctuality, professionalism, and pragmatism
* Confidence in problem solving
* Attention to detail
* Accountability and high standards
* Team spirit with a positive attitude
Benefits
* Competitive salary: £28,500 plus bonus
* Top-tier perks: pension, 24/7 medical support, health insurance, up to 33 days’ holiday, Perkbox, staff discount
* Commitment to doing things the right way
* Generous bonus structure
* Clear progression paths and fast-track promotions
* Award-winning company: UK’s leading independent furniture retailer, recognized as an Outstanding Place to Work and Family Business of the Year
Join our Great British success story. We are an equal opportunities employer and welcome everyone. Apply now and take the next step in your career. Let’s achieve great things together.
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