The Role and About the Person you are looking for
We have a vacancy for a part-time Assessment and Support Officer within our busy Choice Based Lettings team.
Responsibilities
* Verify and assess housing register applications in line with the Councils Lettings Policy.
* Deal with customer enquiries.
* Work closely with colleagues and partners.
Qualifications
* Personable with exceptional customer service skills.
* Has strong administrative skills.
* Motivated and committed to achieving positive outcomes.
What we can offer
* A variety of learning and development opportunities via a range of sources and methods
* Access to the highly valued Local Government Pension Scheme (LGPS)
* Additional Voluntary Contribution (Shared AVC) Scheme
* Agile and Flexible working
* Annual leave purchasing scheme
* Annually negotiated pay and award progression
* Confidential advice and support via an Employee Assistance Programme
* Cycle to Work Scheme
* Family friendly policies
* Flexible Bank Holidays
* Free swimming at CCC swimming pools
* Generous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time)
* Gym Membership salary sacrifice scheme
* Home & Electronics salary sacrifice scheme
* Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more
* Professional Membership Fees paid for, dependent on role
* Relocation Assistance may be payable in approved cases
* Staff reward and recognition framework- including annual staff awards ceremony
* Subsidy for public transport
* Your Care dynamic wellbeing platform
Hours: This is a part-time role, for 18.5 hours per week.
Working Pattern: To be agreed with successful candidate.
Contract: Permanent.
Salary: £29,540 - £32,061 per annum (City Pay Band 3), pro rata for part time.
Location: This is flexible – working in Cambridge on site or at one of our offices or working from home. You will be able to balance your work location accordingly.
Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.
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