As a Manager in Training, you'll be preparing to take on a leadership role within one of our stores. You'll learn how to manage operations, lead a team, and deliver exceptional customer service. This is a hands‑on role where you'll be supported to develop the skills needed to run a store confidently and effectively. You'll be expected to lead by example, motivate your team, and ensure high standards are consistently met.
Responsibilities
* Lead and organise the team to deliver excellent service and operational standards
* Motivate your team to delight customers with quality, speed and friendliness
* Support team members through coaching and training to meet the highest standards
* Deliver 5‑star operational excellence across all areas of the store
* Monitor and drive performance against key targets
* Provide outstanding customer service and resolve issues confidently
* Prioritise tasks and manage time effectively in a fast‑paced environment
* Maintain a clean, safe and welcoming store environment
Qualifications
* Strong organisational and prioritisation skills
* Excellent customer service and communication abilities
* Experience in leading or managing people
* Motivational and confident in coaching others
* Able to work at pace and adapt to changing demands
* Flexible availability, including evenings and weekends
* Right to work in the relevant location
Benefits
* Competitive hourly pay (with opportunities for progression)
* 28 days paid holiday per year (includes BH, pro‑rated for part time)
* Flexible working hours to suit your lifestyle
* Staff discount on our delicious food
* Staff meals (conditions apply)
* Company pension scheme (where eligible)
* Family leave policies in place
* Paid training and clear career progression pathway with linked pay increases
* Supportive, inclusive, and fun team environment
* Employee recognition opportunities
Role Requirements
This role involves periods of standing, lifting, carrying, and reaching. You may also work in hot environments (near ovens) and cold environments (walk‑in fridges) and occasionally outdoors (e.g. refuse disposal, deliveries).
Equal Opportunities
We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require any adjustments to the recruitment process, please let us know.
#J-18808-Ljbffr