Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre-owned watch specialist. How will you make an impact? Customer Insight & Discovery Engage directly with customers to deeply understand their motivations, behaviours, and pain points. Lead discovery sessions with cross‑functional teams to uncover opportunities that enhance the overall Watchfinder customer journey. Leverage data, user research, feedback loops, and market insights to identify impactful product problems worth solving. Product Strategy & Roadmapping Shape the vision and roadmap for the customer journey, ensuring it is intuitive, fast, and trusted at every touchpoint. Build and maintain a clear product strategy that aligns customer needs, commercial goals, and operational realities. Regularly analyse market and competitor trends to maintain a forward‑thinking approach. Execution & Delivery Collaborate closely with engineering, UX, data, and business stakeholders to bring ideas to life through rapid iteration and pragmatic delivery. Work with lean squads; prioritising effectively, testing assumptions early, and maintaining momentum. Manage and refine the product backlog, ensuring clarity, structure, and alignment with business priorities. Own the full product lifecycle: concept, prototype, validation, development, launch, and ongoing optimisation. Performance & Communication Define, track, and communicate key product metrics across the journey you own. Share clear updates with stakeholders at all levels, ensuring visibility of progress, learnings, and next steps. Lead post‑launch reviews and incorporate insights into future iterations. How will you experience success with us Brings genuine product craft; learned through building real products, solving hard problems, and earning the scars that come with meaningful iteration. Thinks like a problem‑solver, investigator, and storyteller all at once. Curiosity is your default. Experienced in fast‑paced, lean or start‑up‑style environments where you make progress without waiting for perfect conditions. Understands how software is built, enjoys working closely with engineers, and isn’t afraid of technical conversations. Excited by early stage experiments, prototyping, and quick validation, comfortable being wrong fast. Uses data to inform decisions but also has a strong sense of what “good” feels like. Communicates clearly, brings people with you, and keeps stakeholders aligned without unnecessary complexity. Loves designing customer experiences that feel effortless, thoughtful, and genuinely helpful, especially for people interacting with something personal and valuable. A love of watches is optional. Your journey with us Our aim is to provide you a transparent interview process from the moment you apply for the role. It’s important for us that you get to know us to ensure the role aligns to your future career objectives. We provide all candidates with open-door access to key people across the business so they can discuss opportunities, get a feel for our culture, and better understand how they can make an impact and be part of Watchfinder’s exciting trajectory. Interview Process Intro Call with Talent Team: An introductory call with our in-house talent team to learn more about your skills and experience in more detail. 1st Stage: Interview with our Head of Product via MS Teams to learn more about your skills, experience, and motivation for the role at Watchfinder. 2nd Stage: Interview with our Head of Customer Acquisition and Business Intelligence Manager via MS Teams. Final Stage: Face to Face presentation with the CPO, Head of Product and HR Business Partner. Our Benefits & Incentives As well as a competitive salary and you will receive more great benefits seen below: Private healthcare and dental Competitive pension scheme Holiday scheme – Increasing annual leave Cycle to work scheme Employee Assistant programme Income Protection Life Assurance Why work for Watchfinder? Firstly, what makes Watchfinder a great place to work is the people! Whether that be within your immediate team or across other areas of the business, there really is a family feel across the whole company. If personal growth and development is high on your priority list, then Watchfinder is the place for you. We’ve had numerous success stories throughout the business of our staff furthering and developing their careers, proving to be integral contributors to the company. To be part of this exciting journey, apply now!