Job Title: Senior IT Support Engineer
Client:
Ascent People
Location:
Manchester, United Kingdom
Job Category:
-
EU work permit required:
Yes
Job Reference:
91050c26fe9e
Job Views:
15
Posted:
29.04.2025
Expiry Date:
13.06.2025
Job Description:
Role Overview:
We are seeking a Senior IT Support Engineer with client-facing experience for a 3rd Line IT Support role within a UK MSP. The ideal candidate is versatile across multiple technology environments, enjoys both BAU and project work, and possesses excellent communication skills. The role involves working on-site and off-site with minimal overnight stays.
Technical Skills Required:
* Experience with Windows Server 2016-2022 & Virtualisation (Hyper V)
* Knowledge of Office 365, Azure AD, Firewalls/Security
* Comfortable designing new implementations and supporting ongoing projects
Additional Skills (Preferred but not essential):
* VMWare, Cisco networking
* Scripting skills such as PowerShell
* Power BI / Reporting
For more details, contact: 07791615703 to obtain the job specification and client information.
Responsibilities:
* Provide technical expertise in Windows Server, Hyper V, Office 365, Azure, Networking, Firewalls
* Deliver excellent customer service and build strong relationships with stakeholders
* Manage hardware and software assets
* Design, build, and deploy server architecture with documentation
* Monitor performance and ensure IT service targets are met
* Act as a point of escalation for support calls
Additional Information:
Experience with Power BI and SQL is advantageous; training will be provided if needed. Personality, motivation, and teamwork are equally important as technical skills. You will have the opportunity to influence and contribute to the company's growth.
Salary & Benefits:
Up to £45,000, Pension, Free Car Parking. Modern office accessible from Leicester, Loughborough, and Nottingham. Office-based with flexible arrangements for personal appointments. Some out-of-hours work with time off in lieu. 40-hour workweek.
Requirements:
* Right to work in the UK
* Minimum of 3 years UK work experience
* No sponsorship provided
#J-18808-Ljbffr