Nunsmere Hall, a Country House Hotel in the heart of Cheshire, has a fantastic opportunity for a bright and enthusiastic Full or Part time Hotel Receptionist to join our team.
What's in it for you?
* Competitive rates of pay
* Free parking
* Staff meals
* Regular team incentives and prizes to be won
* Birthday voucher
* Training and development opportunities
* Welfare support for you and your immediate family
Your main duties & responsibilities will be:
* To liaise between the guest and hotel teams to ensure complete guest satisfaction, identifying and responding to any guest requests, efficiently and effectively.
* Responsible for switchboard operation and transferring phone calls to correct extension or taking accurate messages
* Responsible for the making of reservations for guests over phone, in writing, or walk ins
* Collecting, posting, and balancing payments to the Rezlynx system
* Accounting for all activity (transactions & postings) for entire shift.
* Informing guests of amenities available as well as pertinent hotel information at all times.
* Oversee the cashing up of the Reception till.
* To communicate & liaise with all departments on a daily basis as and when required.
The ideal candidate should have:
* Good experience working in a busy Reception environment
* Good communication and organisational skills
* Commitment to delivering excellent customer care
* A get up and go attitude
This is a flexible part time position, hours to be discussed on interview. Hours of work are on a rota basis including weekends.
Job Types: Full-time, Part-time, Permanent
Pay: Up to £12.21 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* On-site parking
Work Location: In person