My client is a friendly, privately owned family-run business seeking an organised and reliable Administrator to provide maternity cover for a period of approximately 9 months. This role supports the smooth running of daily operations and plays a key part in maintaining our warm, customer‑focused environment. The ideal candidate is proactive, adaptable, and enjoys working in a close-knit team.
Key Responsibilities
Office Administration
* Manage day‑to‑day administrative tasks including answering calls, responding to emails, and handling general enquiries.
* Maintain office systems, records, and filing (digital and paper-based).
* Prepare and format documents, letters, reports, and correspondence.
* Ensure office supplies are stocked and equipment is functioning.
Customer & Supplier Support
* Act as a first point of contact for customers, clients, and suppliers.
* Process orders, bookings, or service requests (where applicable).
* Maintain strong, friendly relationships in line with our family‑run values.
Scheduling & Coordination
* Manage calendars, appointments, and meeting arrangements.
* Support internal communications, ensuring timely sharing of updates and information.
* Assist with organising events, visits, or team activities when required.
Finance & Administration Support
* Process invoices, purchase orders, and basic financial paperwork.
* Assist with expense reports, timesheets, or payroll admin (if applicable).
HR & Onboarding Support
* Help with new starter paperwork and induction processes.
* Maintain confidential staff records in line with GDPR requirements.
Skills & Experience
Essential:
* Previous experience in an administrative or office support role.
* Strong organisational and multitasking abilities.
* Excellent written and verbal communication skills.
* Proficiency in Microsoft Office (Word, Excel, Outlook).
* High attention to detail and accuracy.
* Friendly, approachable, and able to work in a small team environment.
Desirable:
* Experience within a small or family-run business.
* Experience using CRM, finance, or booking systems (optional)