Job Summary
The Training & Competency Manager is responsible for managing, designing, and implementing a cost-effective framework for training, competency, and development that supports our strategic business requirements and emphasises continuous improvement.
This role identifies and delivers impactful training and appropriate learning support to enhance capability and foster best-in-class team performance. This is achieved through collaboration and the systematic analysis of learning and development needs.
Working closely with key company stakeholders, you will also coordinate with the Learning Coordinator to oversee daily administrative, training, and competency-related activities that underpin our overall strategic objectives. You will work as part of a team with the professional development manager to delivery holistic learning solutions.
Key Responsibilities
Manage the provision of training and development within the approved budget, collaborating with internal and external stakeholders to identify and address operational training requirements.
Ensure all training programmes comply with relevant contractual and legal requirements, and align with the company's strategy and values to maintain compliance across all grades.
Ensure the effective operation of the Learning Management System.
Build trust-based, collaborative relationships; share best practices; and evaluate and report on training quality and standards.
Lead the ongoing development and implementation of a competency management framework, steering assessment processes in partnership with key stakeholders to meet required competency standards, ensuring mapping and alignment across client organisations.
Work within existing career framework to support development and succession planning.
Monitor and evaluate the training budget and report on return on investment.
Produce regular reports detailing learning analysis, attendance, training requirements, competency assessment completion, and value-adding initiatives, recommending changes as part of a continuous improvement cycle. Adapt to provide bespoke reporting as required to suit audit or bid requirements.
Engage appropriately with knowledge management systems.
Respond to and action training enquiries.
Essential
Planning, prioritisation, problem-solving, and critical thinking abilities.
Communication skills, able to present information clearly, succinctly and appropriately.
IT proficiency, particularly with learning management systems
Effective collaborator and Level 5 CIPD networker, able to interact at all levels and build consensus.
Operational experience in a similar role within a professional services business.
Desirable
Level 5 CIPD, Level 5 Diploma in Education & Training or similar qualification
Construction sector experience