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Client engagement & acquisition coordinator

CareRight
Coordinator
Posted: 1 September
Offer description

CareRight is a leading CQC-regulated domiciliary care provider, proudly delivering high-quality, person-centred care across Teignbridge and Ivybridge. With a strong reputation for compassionate and professional care, we are now expanding into Tavistock, Plymouth, and the wider Devon area.

We are looking for a motivated and people-focusedClient Engagement & Acquisition Coordinatorto support our growth and help us bring our exceptional standard of care to even more communities.

Your Role at CareRight

This is a Devon-based, office-based position with occasional field work across the region. As a Client Engagement & Acquisition Coordinator, you will play a key role inconverting client enquiries into active care relationships. You’ll guide potential clients through the initial stages of engagement, coordinate assessments, and follow up to ensure a smooth and responsive onboarding experience.

You’ll also support community engagement efforts to raise awareness of CareRight’s services and build relationships with local professionals and referral partners.

Key Responsibilities

• Respond to client enquiries with warmth and professionalism, guiding them through the initial stages of engagement
• Coordinate and book client assessments, ensuring timely follow-up to support conversion and onboarding
• Build and maintain strong relationships with potential clients, families, and local professionals
• Support community engagement efforts through events, networking, and outreach to raise awareness of CareRight’s services
• Collaborate with the care coordination team to ensure a smooth transition from enquiry to service delivery
• Represent CareRight at forums, exhibitions, and meetings across the Devon area
• Maintain accurate records and contribute to the achievement of growth targets

The CareRight Experience

• Competitive base salary up to £30,000 per year (DOE)
• On-Target Earnings up to £50,000, including: Performance-related bonuses & Paid mileage and business expenses
• Office-based role with flexibility for field work as needed
• Opportunity to shape the growth of a new regional branch
• Ongoing professional training and development
• Supportive and values-led working environment

The Ideal Candidate

• Experience in a client engagement, business development, or coordination role (care sector experience is highly advantageous)
• Strong communication and interpersonal skills with a confident, approachable manner
• Knowledge of the social care or healthcare landscape (CQC understanding preferred)
• Self-motivated, organised, and able to work independently and as part of a team
• Full UK driving licence and access to a vehicle (essential)

Ready to Join Us?

If you're passionate about helping others, thrive in a people-facing role, and want to be part of a growing company with purpose, we’d love to hear from you. Apply now or give Jodie a call on01626 912388for an informal chat about the role.

Apply today and help CareRight deliver exceptional care across Devon.

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