Head of Compliance & Quality (Hardware)
Consumer Electronics
£90,000 - £110,000 + options
London (1 day per week in office w/ some global travel)
One of our longest standing clients at Troi Search is looking for a Head of Hardware Compliance & Quality to lead a cross-functional team and ensure consumer electronics products are designed and manufactured to meet international safety, regulatory, and quality standards.
This role will initially report to the VP of Engineering, transitioning to the Director of Hardware once hired.
About the Role
Our client is a household name in the Consumer Electronics space. Their mission is to design products that are safe, reliable, and engaging for their customers all around the world.
What You’ll Be Doing:
* Serve as the primary point of contact for all product compliance and quality matters, defining and driving an international compliance strategy.
* Lead a team of direct reports and cross-functional partners from Manufacturing and Supply, as well as manage third-party consultants, with ownership of compliance labelling, external testing, certification, and technical documentation.
* Monitor and analyze hardware compliance and quality data, conduct root cause investigations, and implement preventative and corrective actions.
* Partner with engineering, product, and manufacturing teams to integrate compliance and quality requirements throughout the product lifecycle.
* Collaborate with stakeholders across legal, customer support, and product teams to embed compliance by design and foster a culture of proactive quality enhancement.
* Oversee supplier quality management and quality control processes, including audits, evaluations, and continuous improvement initiatives.
* Implement and maintain ISO 9001 or equivalent quality management systems, ensuring compliance and audit readiness.
* Drive Advanced Product Quality Planning (APQP) processes, including FMEA, control plans, and risk assessments.
* Interpret and apply international standards; provide guidance to internal teams on regulatory requirements and best practices, ensuring all products comply (e.g., EN71, ASTM F963, CPSIA, FCC, RoHS, REACH).
* Stay ahead of industry trends and regulatory changes, conducting horizon scanning and collaborating with internal teams to implement new or updated requirements.
What we're looking for:
* Proven experience in compliance leadership and quality assurance for consumer electronics, hardware, or electronic toys.
* Ideally, a strong Hardware background.
* Strong knowledge of international safety and regulatory standards, with experience managing external product testing and certification.
* Demonstrated people management experience, with a track record of leading and developing teams.
* Skilled in cross-functional collaboration, partnering with internal teams to deliver safe, reliable, and compliant products.
* Background in supplier quality management and manufacturing processes.
* Experience implementing and maintaining ISO 9001 or equivalent quality management systems.
* Familiarity with APQP and related quality planning tools.
* Ability to embed quality requirements and best practices into product design and development.
* Excellent analytical, problem-solving, and documentation skills, with strong attention to detail.
* Proactive in monitoring regulatory changes and adapting processes accordingly.
* Outstanding communication skills, with the ability to work independently and manage multiple priorities.
What You'll get:
* Salary of around £90,000 - £110,000
* Stock Options
* Hybrid working model - one day per week in the London office. There will be some global travel involved, when working closely with suppliers for example.
* Income Protection, advanced company sick pay, life assurance, pension contributions, and a very generous employee referral bonus scheme, Private medical insurance, wellbeing allowance, access to Employee Assistance Programme, dental guidance, and bike-to-work scheme.
* 25 days holiday plus bank holidays, birthday off, extra holiday accrual after two years, and eligibility for sabbatical after four years.
* Enhanced maternity, paternity, adoption, fertility, pregnancy loss, and carers leave. Access to workplace childcare schemes.
* Volunteer days, book allowance for professional development, regular company socials, and a culture that values collaboration, diversity, and inclusion.
Sound like you? Apply now!