** Permanent Job Role **Do you have experience in Sea Freight Operations and a passion for delivering excellent customer service? We are seeking an organised and proactive Ocean freight / Multimodal Operator to join our forwarding team.
Experience :
* Minimum 2 years previous sea freight experience
* Customs clearance knowledge
* Strong communication and customer service skills
* Organised, proactive, and able to manage multiple tasks
* Air/road freight experience desirable but not essential
Duties Include:
* Manage sea freight import/export files from quotation to delivery
* Support air and road freight bookings (full training provided)
* Liaise with customers, agents and suppliers
* Arrange customs clearance and final delivery
* Resolve operational issues professionally
* Ensure accurate file costing and invoicing
* Make outbound calls to customers and prospects to help grow our multimodal offering
Shifts/ Pay:
* Monday - Friday 08:00 -17:00
* 34k to 36k (dependant upon experience)
Benefits:
* Supportive team with ongoing training
* Employee Assistance Programme (EAP) for all staff.
* Eligible for attendance bonus after 6 months' successful service.
* Development into a fully multimodal operator