Recovery Worker (South London) Location: Croydon Recovery House Working Hours: 37 Contract Type: Permanent Salary: £26,648 - £30,140 Make a real difference in your community We are excited to be recruiting six Recovery Workers to join our team at Croydon Recovery House. This is a rewarding opportunity to support individuals experiencing crisis, helping them stabilise, recover, and move forward with confidence. As part of Waythrough (formerly Humankind and Richmond Fellowship), you will be joining an organisation committed to breaking down barriers and ensuring people can access the support they need to live a life they value. About the Role As a Recovery Worker, you will play a key role in supporting individuals throughout their recovery journey. You’ll work collaboratively with service users, families, and partner agencies to deliver high-quality, person-centred support within a safe and therapeutic environment. From assessments to tailored interventions, you will help individuals move from crisis toward stability, resilience and sustained recovery. What You’ll Do Manage a caseload of service users, developing, reviewing and delivering individual recovery plans Carry out triage, screening and comprehensive assessments to understand presenting needs Work collaboratively with partners and multi-disciplinary teams to support recovery pathways Deliver 1:1 sessions, group interventions and structured programmes that support wellbeing and resilience Create and maintain risk assessments, safeguarding plans and case management records Facilitate access to treatment, community resources and family support to enhance recovery Support service functions such as duty work, crisis interventions and harm reduction activities About you: You are compassionate, professional and motivated to support individuals in crisis You have experience working with vulnerable adults, families or people with complex needs You can deliver 1:1 and group-based interventions confidently and effectively You are able to assess risk, maintain accurate records and manage a busy caseload You build strong therapeutic relationships and work well in a collaborative, multi-agency environment You are committed to safeguarding, equality and delivering high-quality care You are flexible and able to work across operational hours, including some evenings or weekends About Waythrough Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England. With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives. Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration — but wherever you join us, you’ll be part of one supportive team, sharing one purpose. What We Offer We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package: 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays) Pension scheme with 4.5% employer contribution, matched up to 6.5% Life assurance (3× annual salary) Enhanced sick pay and family-friendly pay Birthday leave and the option to buy up to 5 extra days’ annual leave Professional fee reimbursement for relevant qualifications 24/7 online GP access and Employee Assistance Programme Recognition and long service awards via our Way to Go and Aspirations portals £500 Recommend a Friend bonus Cycle to Work scheme and Credit Union membership Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good Free will writing service and wellbeing initiatives throughout the year Inclusion and Accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support. If you need adjustments or support to apply, please email recruitmentteam@waythrough.org.uk. How to Apply If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via Company Website’ to view the full job description and submit your application. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. What We Offer We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package: 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays) Pension scheme with 4.5% employer contribution, matched up to 6.5% Life assurance (3× annual salary) Enhanced sick pay and family-friendly pay Birthday leave and the option to buy up to 5 extra days’ annual leave Professional fee reimbursement for relevant qualifications 24/7 online GP access and Employee Assistance Programme Recognition and long service awards via our Way to Go and Aspirations portals £500 Recommend a Friend bonus Cycle to Work scheme and Credit Union membership Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good Free will writing service and wellbeing initiatives throughout the year Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk Closing Date: 2026-01-28