Job Description
Housing Management Coordinator-(251863)
Description
Housing Management Coordinator
Rickmansworth, Hertfordshire
Permanent, Full Time (37.5hpw) Monday - Friday
Salary £25,838 to £26,645 per annum and great benefits including Health Cash Plan
We can’t offer CoS for this role
Home, a place where you belong
This is a great opportunity for a Housing Management Coordinator to join our team here in Hertfordshire. As our Housing Management expert, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts alongside management of the day-to-day maintenance of the building.
What you’ll do
1. Supporting older people services (over 55s) Independent living
2. Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
3. Help our customers with housing benefit claims, making sure that these are received on their rent account.
4. Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.
5. Ensuring we are health and safety compliant and that maintenance standards are met.
Why join us?
Join a team that cares about you as much as the customers we support. From flexible working to brilliant wellbeing support, you’re free to bring your best self to work and grow in a way that suits you. Be part of one of the UK’s top 10 Great Places to Work!
You have
6. Experience in managing a housing management caseload and overseeing landlord and housing management duties
7. Know-how of re-letting units, collecting rents, and taking formal tenancy action when needed.
8. Able to take on a lead role within the team, offering guidance and support to your colleagues
9. The ability to work on your own initiative, positively influencing people from all different backgrounds.
10. A “can do” positive attitude, you’re proactive and well organised, and able to work on your initiative.
The practical bits
11. Flexible working hours (37.5 hpw) Monday – Friday
12. Based at our service in Rickmansworth and occasional travel to the properties in Beds and Herts.
13. Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups.
14. You’ll need an Enhanced DBS check done and we pay for that.
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
What’s in it for you?
15. 34 days leave, rising to 39 (this includes bank holidays and a “me day”)
16. Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
17. Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support
18. Work your way with flexibility to balance life and work
19. Matching pension contribution (up to 7% and life insurance of 3x basic salary)
Find out more