The successful candidate will play a key leadership rolein ensuring the smooth running of the practice, maintaining high standards ofpatient care, and supporting the team to achieve organisational goals. Fullsupport, structured handover, and on-the-job training will be provided.
Main duties of the job
Key Responsibilities
* Oversee the day-to-day management of the practice
* Support and manage administrative and clinical staff
* Lead on Quality and Outcomes Framework QoF performance
* Handle patient feedback and complaints professionally and effectively
* Ensure compliance with CQC and NHS contractual requirements
* Manage HR processes including recruitment, staff development and performance
* Oversee financial and operational processes in collaboration with the partners
* Implement policies and procedures to improve efficiency and patient experience
* Work collaboratively with the PCN and external stakeholders
* Contribute to strategic planning and drive the practice forward
About us
Mounts Medical Centre is seeking a motivated and capable Practice Manager to lead and support the operational and strategic developmentof our friendly and forward-thinking GP practice.
We are a well-established practice comprising 5 GPpartners, 1 salaried GP, 2 Advanced Nurse Practitioners (ANPs), 2 practicenurses, 1 healthcare assistant, reception team members and PCN staff. We prideourselves on delivering high-quality patient care in a supportive andcollaborative working environment.
Qualifications
* Essential Preferred Skills
* Previous practice management or healthcare management experience preferred
* Knowledge of SystemOne clinical system desirable
* Strong Microsoft Office skills, particularly Excel
* Experience in HR management
* Excellent organisational, leadership and communication skills
* Ability to work independently and proactively
* Commitment to continuous improvement and high-quality patient services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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