Boots UK, Nottingham, England, United Kingdom
IT PMO Coordinator
Boots UK
The Portfolio Management Office (PMO) is part of the IT Planning and Governance function within International Technology & Advanced Analytics (IT2A). This function is responsible for setting the standards and governing the portfolio of projects delivered within IT2A.
As a PMO Coordinator, you will play a pivotal role in supporting delivery teams through effective governance, enabling them to deliver high‑quality services and outcomes. You will respond to governance queries and manage the PMO Clinic as a central hub for guidance and troubleshooting. You will work closely with PMO Analysts, Co‑ordinators and the Project Assurance team to ensure alignment with governance standards. The role also involves assisting in the coordination and preparation of governance boards. This position reports directly to the Lead PMO Manager and does not have direct reports.
Responsibilities
* Support delivery teams through governance, ensuring high‑quality service delivery.
* Respond to governance queries and manage the PMO Clinic as a hub for guidance and troubleshooting.
* Collaborate with PMO Analysts, Co‑ordinators and the Project Assurance team.
* Assist in coordination and preparation of governance board meetings.
* Maintain alignment with governance standards.
Qualifications
* Experience delivering PMO services or managing projects across multiple delivery teams.
* Understanding of IT project delivery frameworks, governance processes and lifecycle stages.
* Strong stakeholder engagement and communication skills, with confidence in supporting and presenting to senior audiences.
* Proficiency in data analysis and problem‑solving, including advanced Excel skills.
* Excellent numerical skills and basic understanding of budgeting and financial tracking.
* Ability to work collaboratively across multinational teams and varying working arrangements.
* High attention to detail and familiarity with project management documentation and reporting standards.
* Experience using PPM tools and supporting users with queries or troubleshooting.
Preferred
* Experience managing projects with a team comprised of onshore and offshore resources.
* Experience in a retail organisation.
* Experience with analytics tools and applications (e.g., Power BI).
Benefits
* Boots Retirement Savings Plan.
* Discretionary annual bonus.
* Enhanced maternity/paternity/adoption leave pay and gift card for parents.
* Flexible benefits scheme including options to buy additional holiday, discounted gym membership, life assurance and activity passes.
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
* Additional benefits are available; see boots.jobs/rewards.
Why Boots
* We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential.
* We are proud to be an equal‑opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
* Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
What's next
* We are open to part‑time, job share and flexible options for full‑time roles.
* We can provide reasonable adjustments to support you if you require additional support.
* Successful candidates will need to complete a pre‑employment check after receiving an offer. Depending on location, this may include DBS, PVG or an Access NI Check.
Seniority level
Associate
Employment type
Full‑time
Job function
Information Technology
Industries
Retail
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