An opportunity has arisen for an Administrator tojoin our busy and forward-thinking practice. Grovelands is dedicated toproviding safe and compassionate care to our approximately 14,000patients. We are an Emis practice of 7 Partners, 3 Salaried GPs includingPharmacy team, Paramedics and a Nursing team together with a knowledgeablereception and admin support.
We are seeking an enthusiastic andmotivated individual who has proven experience within a primary care settingand preferably proficient in the use of Docman, to undertake clinical coding ofhospital/clinic and miscellaneous correspondence within the practice.
Main duties of the job
This role will include daily processingof all incoming correspondence to the surgery, received either physically orelectronically by scanning and actioning as necessary using Docman, in order tomaintain accurate patient medical records. The ideal candidate will be able toextract the necessary data from correspondence using workflow optimisation andinput this via clinical coding using SNOMED-CT, or distribute as needed toother members of the team for action.
About us
Our high-performing team includes nursing staff, paramedics, pharmacists, pharmacy technicians, social prescribers, health & wellbeing coach and a first contact physiotherapist, alongside our dedicated admin and reception team.
We are ideally positioned for easy access from London/Oxford, provide onsite parking and welcome all prospective applicants the opportunity to visit the surgery for a look around and general chat.
Job responsibilities
The Administrator (Clinical Coding) will be required toundertake the following duties;
Maintainand process all incoming and outgoing correspondences adequately and in linewith practice procedures
Dailyprocessing of incoming correspondence via post or electronically
Dailyscanning of received clinical letters into Docman for processing.
Importationof electronically received clinical letters into Docman for processing.
Distributingclinic letters fairly and according to addressed clinical recipient.
Usingworkflow optimisation to reduce GP workload through direct processing with noclinical input of a variety of correspondence types i.e. A&E letters,referral letters, if no clinical input is required.
Ensuringall clinical correspondence is correctly filed in electronic patient records,in accordance with letter/department type and dates.
Distributionof all received post to appropriate team members as necessary if not requiredfor clinical coding.
Filingof received clinical correspondence in a correct manner, in accordance withpractice policy.
Ensuringclinical letter actions are undertaken in a timely manner, either throughdistribution of actions to relevant team members, or through direct action fromyourself as administrator i.e. booking an appointment or requesting a bloodtest
To help ensure that services are;
Providedin a timely and efficient way
Responsiveto the needs of the patients
Workingeffectively & efficiently
Help outin all other admin areas where your line manager identifies support is needed.
GeneralAdmin duties where the need arises.
Monitorthe practice email, AccuRx online triage and action accordingly.
Person Specification
Qualifications
* GCSE Grade A to C in English and Maths
Experience
* Experience of Clinical Coding/Read Coding (EMIS codes, Snomed, CTV3)
* Experience of working within Primary Care
* Knowledge of medical terminology
* Experience using Docman
* Proficient in the use of EMIS or similar clinical GP system
* Knowledge and experience using care navigation
* Proficient in workflow optimisation
Skills
* Effective communicator written and verbal
* Methodical and organised
* Proficient use of Computer & IT equipment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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