Fortus are currently representing a maintenance contractor who are looking for a Damp & Mould Supervisor to join their property services division. This position is working on a newly won contract based in the Romford postal area.
Responsibilities include:
* Liaising with the works scheduling team and sub-contractors to ensure accuracy of job information, timely report submissions, suitable allocation of work, and invoicing.
* Carrying out pre and post inspections to ensure a good standard to work.
* Assisting the Service Delivery Manager (SDM) in managing the contractors to ensure excellent service delivery, continually looking for process improvements to improve efficiency, costs, and meet agreed targets.
* Supporting the SDM by providing data, reports and MI (e.g. for quality control and budgetary data).
* Stakeholder and people management: performance monitoring, attend monthly sub-contractor meetings, liaising with internal and external customers such as legal departments, client representatives, local authorities etc.
* Managing the day-to-day administration of the team.
* Attending client/stakeholder panels, consultations, and other meetings.
* Pro-actively engaging with and acting a point of contact for customers, ensuring all queries and complaints are resolved swiftly.
Skills, Qualifications & Experience:
1. Trade specific qualif...